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Tanja V
Helsinki, Finland

Choose wisely your room!

Review of Scandic Aulanko
3.0 of 5 bubblesReviewed 22 Oct 2023
Overall I liked our stay and the hotel. However, the room was a huge disappointment. We were located in the cellar floor (1 st floor) and the room had only small narrow window up the wall, from where we could see the tires of the cars in the parking lot. 😳 Not quite the park view I was dreaming of and the image I had about Aulanko.
Date of stay: October 2023
Trip type: Travelled with friends
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      Reviews (756)
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      5 - 10 of 756 reviews
      Reviewed 17 August 2023

      Old bathroom, missing tiles, very thin not soundproofed doors and heard nextdoors sex sounds and conversations really clearly and. never coming again.. and a broken tv remote. Really thinked leaving to home for getting peace..

      Date of stay: December 2022
      Trip type: Travelled solo
      Thank veera R
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 27 July 2023

      The hotel is overall okay. It definitely has a 70’s feeling all over, but everywhere felt and looked clean. We had a nice stay. The rooms were quite hot, no airconditioning in the standard room, but there was a fan that helped. The spa is small, but it’s clean and also okay. The surrounding area is super beautiful, make sure to take a walk. Breakfast standard. The man working as a shift manager at the frontdesk was very friendly when welcoming us. Scandic Aulanko is alright, would consider coming again!

      Date of stay: July 2023
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Mimmihei
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Scandic Aulanko, Other at Scandic Aulanko, responded to this reviewResponded 1 August 2023

      Hi, thank you for your visit and for writing us this review. It's nice to hear that you enjoyed your time as our guest. Hope to see you again soon. Wishing you a nice end of summer, Outi / reception

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 27 July 2023 via mobile

      Reception was great!

      The room was ok, but in the shower shampoo was empty and shower gel almost empty. Toilet seat had a large area of dirt on it. At first I thought it was something that cant be cleaned, but I was able to scrub it off with toilet paper and water.
      Restaurant was the worst. We ate there twice and the service was bad, slow and the food was just way below the price. In the evening we waited for 15 min to even get our drink order, and ended up sitting at the table for 50 min before getting our food. And then the kitchen was closed before we had the chance to order dessert. The waiters really did not seem that busy, just unprofessional.
      Hotel is a bit outdated, but if it was clean and the restaurant/bar would function properly, it would not matter, the location is beautiful.
      Breakfast was ok though I've had better in other Scandic hotels. All in all we feel this hotel does not live up to Scandic standards, but restaurant/bar was the worst part.

      Date of stay: July 2023
      Trip type: Travelled with family
      Thank kaarin78
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Scandic Aulanko, Other at Scandic Aulanko, responded to this reviewResponded 1 August 2023

      Hi Kaarin, Thank you for your visit and for writing us this review. It's a shame that we couldn't meet your expectations and offer the level we want to give our guests. Wishing you a nice summer,
      Outi / Front Office

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 17 July 2023

      Great outdoor scenery but the hotel was quite shabby and the staff seemed miserable. One of the local staff members complained loudly to a younger staff member in front of us guests about a collegues job effort, even though there really was no problem. Very bad manners, local dude about 40 years old who probably was very stressed and wanted to make an impact on the younger workers. Shame on you.

      Date of stay: July 2023
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Excursion40711843819
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Scandic Aulanko, Other at Scandic Aulanko, responded to this reviewResponded 1 August 2023

      Hi, thank you for your visit and for writing us this review. It's a shame that we weren't able to meet your expectations in all respects and offer the level we want to give our guests.
      However, it's nice to hear that you had a good time.
      Welcome again!
      Wishing you a nice summer,
      Outi / Front Office

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 10 July 2023

      Date of stay: July 2023
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Scandic Hotels
      This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Scandic Aulanko, Other at Scandic Aulanko, responded to this reviewResponded 1 August 2023

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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