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HideAway Haven
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Reviews (223)
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All reviewsitalian dinnerb bthought of everythingattentive hostsbreakfast each morninghighest qualitycommon kitchenshared kitchenhot spaspent two nightscomfortable bedrelaxing stayoysterslounge areafull kitchenhome away from homeshort drive
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4 - 9 of 223 reviews
Reviewed 24 January 2018

The B&B was very nice - clean and quiet. We stayed one night in a smaller room (queen size bed an "view" balcony) and 2 nights in the larger suite (king size bed with "no view" balcony). The queen size room was a little tight and larger suite had lots of room but felt dark due to not much natural light. Beck and Maggie were very nice, and yes similar to the last reviewer we found there to be an over emphasis on the eco environmental thing with shutting out lights, saving water, service etc etc. Two things prompted the average rating. The first was the in a cost/benefit approach I honestly do not think the place was worth the price we paid for it in comparison to the many other places we have stayed. The place was nice but it was not a luxurious in our opinion. Secondly, the breakfasts rate at the bottom end of our experiences in B&B's. You pre-order your breakfast the night before along with what time you wanted it. They then pre-made the breakfast upstairs and brought it downstairs like room service. You had the choice to eat in your room or out in the common area. This meant, if you had eggs, they were basically cold by the time you got them even with the covers. But the worst was we just did not find anything to be tasty. We tried 3 different breakfast items and did not find anything to our tastes for different reasons - over cooked, cold, green fruit, not well made.......sorry ladies but your cooking was not to our tastes. Yes you stressed that you strive for healthy eating but that doesn't mean it can't taste good. One last thing, they ask you to limit their WIFI usage, ie. no streaming. Yes they provide DVD's for you to watch and "basic" TV; but it's not like we were in the wild out back with a lack of services. In this day and age streaming shows/news/etc is the way to go, especially when the basic TV package had nothing really on it.

Stayed: January 2018, travelled as a couple
2  Thank CDNTRAVELLERS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie-Becki, Manager at HideAway Haven, responded to this reviewResponded 28 January 2018

Thank you for taking the time to review HideAway Haven. We consider ourselves to be an environmentally friendly hosted accommodation and have been eager to implement programs that save or reuse water, save energy and reduce waste. Our property has been assessed with a five star energy efficiency rating. We ask our guests to please participate in helping us look after our planet. Serving your room is an option which is given every morning during your stay, much like any hotel in the world.
Our Bushland Executive Suite has 3 large window allowing natural light to stream through including the sun in the afternoons. As HideAway Haven is built on the side of a very steep hill and the architectural design of our accomation being built around 48 poles, the view from our suite is a little limited, however guests can still enjoy their breakfast and the view from our common deck.
We are disappointed that you did not enjoy your breakfast. As readers can read from previous reviews our breakfasts are the highlight of their stay with us at HideAway Haven. I am glad your husband enjoyed his Belgian Waffles served with fresh strawberries and the mushroom and spinach omellette as was evident by his compliments. We visit our farmers markets twice a week to ensure only the freshest food is served to our guests.
At no time did we ask you to limit your WiFi usage as we have an unlimited download service. We hope you enjoyed the rest of your time in Australia.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

I find this hard to review as we rarely visit B&B’s so don’t have much to compare it to.
It’s a small B&B where the hosts live on the top floor and there are 3 ensuite bedrooms on the floor below. It’s 10 mins out of Albany and very close to shops.
The hosts, Becki and Maggie are lovely and attentive and go out of their way to help and accommodate you.
The whole place is very clean.
Good quality breakfast with an emphasis on non-processed products. Breakfast is chosen the night before and delivered to your room or in the small common dining room/kitchen.
It was quiet for the 4 nights we stayed even though all rooms were occupied.
As for the rooms, we stayed in number 3 which was the largest, even though it had the smallest bathroom. It’s nicely done and had it’s own fridge etc, small dining table, A/C and small lounge area. It’s a dark room. Bathrobes and 2 suitcase stands are provided which is rare even in 5 star hotels! The downside to this room, and it’s a big downside in our view, is that it doesn’t have a balcony facing the view which is such a shame as the view is right there on the other side of a wall. There is a window facing the bush but it’s not much of a view, it’s just of the side of the badjacent bedroom and some close trees but nothing from the bed. There is a small outside area at the back but it’s not that attractive as it faces a close sloping bank of dead branches, dirt, weeds etc. A nice rock garden with lights would work wonders here! The other problem is that the adjacent bedroom has a balcony where they can look back into room 3 so you have to be aware of that.
Rooms 1 and 2 are lovely and have large balconies. They are much lighter but smaller. They have larger bathrooms. They don’t have their own fridges so the occupants have to use the common kitchen fridge. They have great views across the district with water glimpses.
There is an over emphasis on saving water, turning lights off, not servicing the room etc. I know it’s an environmental thing but we are in holiday.
On the whole it’s a nice place but we wouldn’t recommend room 3 due to the lack of a balcony with view. We would however recommend rooms 1 and 2.
I’m sorry ladies for the negative parts of the review but I always review as honestly as I can and based on my experience.
4 stars is probably what we would give this B&B.

Stayed: January 2018, travelled as a couple
Thank Buster953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie-Becki, Manager at HideAway Haven, responded to this reviewResponded 28 January 2018

Thank you Buster for taking the time to review HideAway Haven. We are so glad you enjoyed your breakfast and appreciated our emphasis on non-processed products. We consider ourselves to be an environmentally friendly hosted accommodation and have been eager to implement programs that save or reuse water, save energy and reduce waste. Our property has been assessed with a five star energy efficiency rating. We only ask our guests to help us conserve our natural resources and be kind to our planet even if they are on holidays. We do give you the option of having your room served, as do most 5 star hotels around the world. Architecturally designed, HideAway Haven is a purpose built accommodation. Wrapped around 48 Jarrah and Pine poles which support our house, HideAway Haven is an extension of our home. It has been built and decorated specifically to harmonise with the natural exterior hues by bringing warm earth tones to the interior. Our Bush Land (room 3) has 3 large window including a large glass sliding door allowing the natural light to stream through. The afternoon sun and evening sunset colours envelope the room in different colours every day. The accommodation has been designed and built to ensure privacy for all our guests. Thank you for the suggestion of a rock garden and lights around the balcony. We are waiting for the bushes, and creepers to grow and cover the hill and we will look into the idea of installing some lights for additional ambience. We hope we can welcome you back to HideAway Haven again one day.

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Reviewed 27 December 2017

What a great little hideaway in Albany. Not too far from town, and located on a beautiful piece of property. Breakfast out on the balcony is a great way to start your day!
But what makes this place special is, Becki and Maggie, the owners. They have put their heart and soul into this place. And it shows in everything. The food was delicious and healthy (both breakfast and the Italian dinner), the place is imaculately clean, and they have thought of every little detail for you; 1-day Albany tour map, laundry in the apartment, etc., etc. If you are going to Albany you must stay at this place!!

Stayed: December 2017, travelled as a couple
1  Thank NicoleClark24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie-Becki, Owner at HideAway Haven, responded to this reviewResponded 26 January 2018

Thank you Nicole for taking the time to write a review. We are glad you enjoyed our breakfasts and the Italian dinner we prepared for you on Christmas Day. We love our weekly visits to the Albany Farmers Markets, so we can serve local fresh food to our guests. Enjoying the wide open views and the birds frolicking in the garden below really is the best way to relax before a busy day of sightseeing.

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Reviewed 3 December 2017 via mobile

Very nice Appartement with 3 rooms, nobody else here, so we could use all the facilities alone, kitchen and living room. The management ist very friendly, in the morning they bring the very healthy breakfast to you, as you like it. Very nice situated in the trees giving you the feeling as it would be a treehouse. Very quiet, but it is not far to the town. Absolutely clean and comfortable beds.

Stayed: November 2017, travelled as a couple
Thank ruedivoelkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maggie-Becki, Owner at HideAway Haven, responded to this reviewResponded 26 January 2018

Thank you Ruedivoelke for your review. We are so glad you had a wonderful experience at HideAway Haven. We pride ourselves on fresh, healthy and tasty breakfast that has been especially prepared for you. We hope you enjoyed the rest of your stay in Australia and hope that you are able to return one day.

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Reviewed 24 October 2017

Located out of town, which suited me because I was going to a party 6km down the road.
One of the owners, Bettie, was very friendly and gave me a lift to the party to save me $20 for a cab fare.
Unfortunately my wife couldn't come with me so I had this lovely spot to myself. Apparently the breakfasts are amazing, unfortunately it is charged on $45 per room basis which would be fine for two person but is more than I would spend for breakfast on my lonesome. A bit of a shame to have missed on that because I love my food.

The common area has a stove, microwave and fridge.

  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Stuart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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