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All reviews bankstown sports club great place to stay club facilities travel lodge restaurants and bars rooms are clean car park business trip train station saturday night pleasant stay convenient location bed was comfortable would stay again reception staff accommodation sydney
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Reviewed 26 March 2018

an excellent place to stay. Nice clean rooms and comfortable beds. All the hotel staff were friendly and helpful. A very inviting entry to the hotel with the beautiful water feature, fish and trees. You feels relaxed from the moment you enter

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank jenniferlakeman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin R, Manager at Travelodge Hotel Bankstown Sydney, responded to this reviewResponded 29 March 2018

Thank you for choosing to stay with us at the Travelodge. We are delighted that you enjoyed your stay with us. We really appreciate your positive feedback. We look forward to welcoming you back again soon.

Thank you
Chhing G
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Noone tells you, but you enter the Bankstown Sports Club to park your car and there is a shuttle that takes you up to street level where you need to ask the Club personnel where the entrance to the hotel is, but once you get to your room, it is great!

  • Stayed: March 2018, travelled with friends
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Review collected in partnership with this hotel
Thank Tour167728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018

location terrible. amenities average. room average. service at reception very poor, coupled with one member being utterly rude. room was not ready on arrival, we requested an early check in well in advance. this request was not accommodated, and after driving from melb, having to wait in reception and barely have time to get ready for a wedding (our bus departed your premises at 2.15 pm for the venue) and considering your staff was well aware of our circumstances...need I say more?

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank wvapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin R, Front Office Manager at Travelodge Hotel Bankstown Sydney, responded to this reviewResponded 25 March 2018

It is disappointing to hear that you did not have an enjoyable experience given the circumstances of your visit. Looking at your booking, I clearly see that our team had noted your request for an early check-in, however, any request is subject to availability and we will try our best to honour it. I must admit I was extremely concerned to read your comments in relation to our team and their service delivery. I simply cannot believe that any of the team members here would behave so unprofessionally. Customer service is at the heart of everything we do and to have fallen so short on this occasion is unacceptable. None the less you can rest assured that I will be working closely with the team to ensure that there is nothing but rave reviews coming from our front desk over the next few weeks. Again I thank you for your feedback, it is not always pleasant to hear such negative reviews however it is important that the root of the issues are addressed and the overall guest experience is improved for all travellers moving forward.


Kind regards,
Jane T

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Reviewed 22 March 2018

Overall hotel is comfortable with plenty of food outlet options available on sight. The rooms could be bigger and the shower doors close proximity to the toilet if you are not a size 12 could be a problem.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Margaret/Sydney D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin R, Front Office Manager at Travelodge Hotel Bankstown Sydney, responded to this reviewResponded 25 March 2018

Thank you for taking the time to provide your feedback. It is great to hear that you found our rooms to be comfortable and that you enjoyed the facilities offered by the club. We wish you safe travels and we hope to see you again.


Kind regards,
Jane T

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Reviewed 21 March 2018

Booked into Travelodge with no problem. Our room had all we wanted. Amazed at all the restaurants in the complex. All staff were friendly. Free parking. Just a short walk to railway station and shops. There were also things for children to go and be occupied.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank bloodrobyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin R, Front Office Manager at Travelodge Hotel Bankstown Sydney, responded to this reviewResponded 25 March 2018

Thank you for the 5 Star review!
It was great to read that you loved the room and that you and your children enjoyed your stay. We hope to welcome you back again the near future.
We wish safe travels.


Kind regards,
Jane T

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