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All reviews great location vivo restaurant great pool pool area one bedroom apartment across the road hotel room ground floor spa bath ocean view no lift large pool would stay again flights of stairs enjoyed our stay bed was very comfortable great for families
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Reviewed 11 May 2018

Beautiful place to stay with family and friends. Beachside..great pool..self contained units with all amenities..a bit stingy with toiletries but you could ask for more. Vivo restaurant is worth going to for a meal.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank 189lynp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Mantra Amphora, responded to this reviewResponded 16 June 2018

Thank you for your kind review of Mantra Amphora. It is great to know that you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

Great value for money accommodation in Palm Cove. Perfect location easy walk left or right from the hotel to restaurants.
1bed apartment room configuration was good. Access to bathroom via bedroom or living area.
Some finishings are becoming dated and worn but overall good value for money, clean & tidy.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MIOBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Mantra Amphora, responded to this reviewResponded 16 June 2018

Thank you for your constructive comments. I will discuss with unit owners in the near future.
I hope we are able to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

Always love coming to Palm Cove our little escape from reality. Welcoming staff rooms have been painted since last visit hotel in the heart accessible to beach shops restaurants ect. Staff were excellent at reception as there had been a muddle up with dates they found us a room promptly.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davidsB6587RN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Mantra Amphora, responded to this reviewResponded 16 June 2018

Thank you for your kind feedback.
It is nice to know that you fully enjoyed your break.

See you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

We stayed in a 1 bedroom apartment.
It was extremely roomy, very clean and the bed was very comfortable.
Our room was located in block 7 which is nice and close to the beach.
The pool was very enjoyable.
Great weekend away.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank JoannM213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Mantra Amphora, responded to this reviewResponded 16 June 2018

Thank you for your kind review of Mantra Amphora. It is great to know that you enjoyed your stay.
See you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018

The room smelt stuffy. Huge rip in the carpet and main light in the room didnt work. I wouldnt recommend the room we stayed in. However we were with family who had larger rooms with separate bedrooms and kitchen which were a lot better

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Mantra Amphora, responded to this reviewResponded 9 May 2018

Dear Amanda W

Thank you for taking the time to review Mantra Amphora. We always appreciate constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations.

It is nice to read that you were happy with the comfort level of our beds. Certainly disappointing were the comments regarding a smell in the unit as well the mention of multiple rips in the carpet. To be able to provide a speedy response I have personally inspected the room yesterday with the current guests and found that there is indeed some 15cm long fraying of a carpet joint that has not been mentioned to our Maintenance department by the attending room attendants. I will have this rectified by our flooring contractor as soon as the current guests have departed late next week. Regrettably I could not find any rips other damages to the carpeted area but will have a closer look with the contractor.

It would have been great to receive those comments during your stay so that we could have addressed some of your feedback right there and then. I very much acknowledge, however, that they should have been addressed prior to your arrival and not at any point during or after your stay. Your feedback regarding the flooring and the stuffy condition has been brought to the attention of the Executive Housekeeper and the Maintenance Manager for immediate review.

It is apparent from your comment that we must pay greater attention to detail in our quality control and I sincerely apologise.

We always endeavour to provide the perfect get away for all our guests visiting Mantra Amphora and it is very disheartening to know that you left us with such a poor impression of our Resort.

Please accept my sincerest apologies and I thank you for advising us of your concerns. We hope to be able to welcome you back to Mantra Amphora in the near future.


Yours sincerely,
General Manager

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