I generally don't complain, but I really felt it necessary to say something this time.
We booked this holiday with Luxury Escapes and paid for everything up front. Nearly 10 weeks later we receive an email requesting the 'Peak' surcharge. The surcharge is an extra $400 per night, so an extra $2K for us. Not a pleasant surprise at all. This should have been brought to our attention at the time of booking, or at the very least, when we were settling our bill on site. Not 10 weeks later. Very clandestine.
I will agree with other reports that the catering needs attention. If you have dietaries, go prepared. If you are coeliac beware.
I also agree with the flights being better organised so you manage to enjoy the last day instead of being shuffled onto the flight to Darwin at 8am.
Each Villa is well appointed, although no fridge or mini-bar. And don't expect a hot shower if you go in winter - brisk - and it's outdoors.
Couldn't lie by or swim in the pool as it was too windy and cool.
But surprisingly this is their 'peak' time.
There was no spa or massage facility, which was also a surprise given this was meant to be a 'Luxury' escape.
Unbelievably splendid and remote location, and absolutely has the potential to be a sensational eco-holiday but, I'm sorry to say, fell short.
- Official Description (provided by the hotel):
- In one of the last true wilderness areas on earth, between Timor Sea sunrises and Berkeley River sunsets, the ultimate Kimberley adventure and refined indulgence awaits. Only accessible by air, getting to the Berkeley is half the adventure. Leave modern life far behind and relax into the rhythms of nature in your luxurious villa floating atop the coastal dunes. Be one of the privileged few to set eyes upon breathtaking wilderness landscapes by river cruise or helicopter flight. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and 5viajes2012 S.L. so you can book your The Berkeley River reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.