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Reviewed 28 October 2015 via mobile

Our horror began when we tried calling the. Management at night to update on our late arrival .when we reached there there was no one .we had to go back to ribadesella after stranded for couple of hours driving around the dead town trying to find a place to stay. .for which we had to cough up last minute premium .the next morning I called up the hotel to complain the lady could not speak English. ..with the help of Google translator I managed to explain to her we ate coming to her property and she said fine...when we reached again ...no one is here ...and I am standing outside like an idiot with my luggage .extremely untrustworthy management...lovely place but shame that they can be extremely unsafe for leaving people stranded like this . First negative review on trip advisor .

Stayed: October 2015, travelled as a couple
Thank sameer u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2015 via mobile

As I write I am standing outside this hotel . we arrived last night from Seville at 1am with a bonifide booking from booking.com for 2 nights. We had informed on email are arrival maybe after 11. Guess what since 9pm no body took our calls here or opened the doors. After much Adi villa Rosario gave us a room at 2am.
We called tiu xico in the morning finally a Spanish speaking lady picked up and couldn't understand a word we were saying. We told her in broken Spanish we are coming n she said OK. We r standing outside right now nobody is opening or taking our calls. We have traveled the world and all over Spain but this kind of nonsense uncaring and unprofessional behavior is beyond my comprehension. I'd say booking .com and this hotel should be pulled up for this. This faceless torture is totally ruining our Asturia trip. If you book this totally insane place do it at your own risk..

Stayed: October 2015, travelled with friends
Thank Neha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015

Lovely very clean and comfortable room , very good value. Breakfasts were great , slight difference each day at our own choice, including homemade preserves and cakes. So full we hardly needed any lunch ! Terenes is about 5 minutes from Ribadesella , which is a really nice seaside town with a good selection of restaurants and some very interesting caves . The owner of Tiu Xico spoke fluent French as well as her Spanish but very little English but with our limited Spanish we were able to understand her recommendations of places and restaurants to visit so well worth asking her for advice. In Torenes itself there are 2 bars/ restaurants funnily enough we thought the lower rated one was much better than the other one so worth reviewing the trip advisor ratings fully before you visit them. All in all an excellent and most enjoyable visit.

  • Stayed: September 2015, travelled with friends
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Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2015

My wife and I visited Tiu Xico during June 2015 for our first holiday together since marriage. We both enjoyed our stay here. Both the hosts present gave us a lovely welcome and the house and rooms were exceptional. I was abit skeptical at first, however Terenes sure holds a beautiful property and that is Tiu Xico.

In due course if we do travel down I sure do know where I will be staying!

Thank you to both mother and daughter who took care of us and gave us an exceptional customer service.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Sleep Quality
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Thank aliuk2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

We stayed here for two nights at the beginning of April and we could not fault it. It was comfortable, extremely clean and everything was of a high standard. The hosts Margarita and Jose were delightful people and were waiting on our return at night, to share a drink with us and some cold cuts. Thoroughly recommended.

Room Tip: The rooms have a lovely small sitting area on the landing which is extremely comfortable with lovely views.
  • Stayed: April 2014, travelled as a couple
    • Value
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1  Thank lolimin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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