As I write I am standing outside this hotel . we arrived last night from Seville at 1am with a bonifide booking from booking.com for 2 nights. We had informed on email are arrival maybe after 11. Guess what since 9pm no body took our calls here or opened the doors. After much Adi villa Rosario gave us a room at 2am.
We called tiu xico in the morning finally a Spanish speaking lady picked up and couldn't understand a word we were saying. We told her in broken Spanish we are coming n she said OK. We r standing outside right now nobody is opening or taking our calls. We have traveled the world and all over Spain but this kind of nonsense uncaring and unprofessional behavior is beyond my comprehension. I'd say booking .com and this hotel should be pulled up for this. This faceless torture is totally ruining our Asturia trip. If you book this totally insane place do it at your own risk..More