We stayed for 4 days and expected internet service as it is included in our package and we never were able to connnect to it even after many discussions, phone calls, promises of someone calling and getting it taken care of.....long story short we had no internet for our stay.
We also felt the apartment is run down and needs updating such as painting, new carpet and a serious cleaning. The showers had mold and mildew in them and need extensive cleaning.
- Official Description (provided by the hotel):
- Just 3.5 hours drive from Brisbane, Grand Mercure Apartments Allegra Hervey Bay is the ultimate paradise escape. Situated on beautiful Shelly Beach, Grand Mercure Apartments Allegra Hervey Bay is your gateway to Queensland’s World Heritage listed Fraser Island and where humpback whales holiday not just swim past. Offering luxury apartment accommodation on the Esplanade overlooking the magnificent beachfront, the 49 apartment hotel features tropical gardens, lagoon pool, gym and sauna and is just a stroll from boutique shopping, cafes and restaurants. ... more less
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