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All reviews hagley park single room common room free wifi reception hours excellent kitchen large lounge city centre canterbury museum communal kitchen old house beautiful park homely feel communal areas electric blankets quiet location botanical gardens
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Reviewed 17 December 2017

Overall a wonderful place to stay. Very charming, shabby-chic house with a lot of character. Nice shared/lounge spaces; bathrooms were always clean; friendly and helpful reception; plenty of individual showers, never had to wait; nice and quiet location near the botanical gardens and Canterbury Museum. The guests were all mature and relatively chill, this is not a party hostel from what I could tell and I appreciated that! Cons are few: my rooms (I stayed in both single and dorm) both get very hot and stuffy and there were no fans as far as I knew. Bathrooms also need fans. And the beds were way too soft - could feel the mattress springs. Otherwise I recommend this backpackers!

  • Stayed: December 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank EJLALALAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 18 December 2017

Hi EJLALALAND,

Thank you so much for taking the time to leave us a review. We’re glad to hear you have enjoyed your stay and found the hostel to be clean and reception to be friendly. We are most definitely not a party hostel and we’re glad to hear that was appreciated by you we’re sorry however to hear you were hot in your room. The last two weeks we’ve had quite a few 33 degree days, which is extremely uncommon in Christchurch. We usually don’t need fans, as there is just the occasional hot day in summer where we keep curtains closed to block out the sun and get a nice draft going with open windows. We have a range of mattresses from reasonably soft to quite firm, as everyone likes a different type of mattress. However, if you could send us a quick email with the rooms you stayed in we will double check the mattress to ensure it is up with the standard of the rest of the hostel.

Thank you again and we hope to hear from you. Have a great trip around New Zealand!

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 8 December 2017 via mobile

Too bad I was in Dorset House only for one night.

Maybe a map of surrounding area would be nice. It would be easier to find a store etc.

Kitchen is great and it seems to work as a lounge even though there's a huge lounge downstairs too.

Stayed: December 2017, travelled solo
Thank HeikkiR82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 10 December 2017

Hi Heikki R,

Thank you for taking the time to leave us a review.

We’re really glad to hear you have enjoyed your stay with us! We are indeed pretty lucky with our huge lounge with beautifully stained windows.

We have a large map at our reception counter which is called ‘Where to find…?’ and we have marked a lot if important points in the area such as a supermarket, petrol station, liquor store etc. We also have a restaurant guide with maps of where we are compared to each restaurant, an activities guide and a ‘useful info folder’

We hope you enjoy the rest of your travels and hope to see you again perhaps in the future!

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 22 November 2017

We flew out of Christchurch and needed a private room to allow us to reorganise things we had collected prior to the long journey back to England. The house is in a quiet street, within easy walking distance of the town centre. If the hostel's few car parking spots are full the street can provide extra space. The airport bus passes the end of the street. The hostel is in a pleasant old 19th century building with extensive character and history. We were happy to have a room without en-suite as the pleasant shower rooms were across the corridor. The dining tables were inside the kitchen and could be a weakness if the kitchen is very busy. It is supplemented by tables outside and chairs in the garden. The small garden was a pleasure to sit in. The hostel services were well organised on the whole, but clearer labelling in the kitchen would have helped. The crockery, cutlery etc has been collected together over many years. It was adequate but some pieces were not a great pleasure to use. Carpets are looking tired and some wall decorations require freshening up. This hostel would suit a wide range of people, but others may find it easy to criticise. It provided a good base for us and we will use it again as a way to obtain a satisfactory start or finish to a holiday.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Noddy2nd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 23 November 2017

Hi Noddy2nd,

Thank you for taking the time to leave us such an extensive review, it’s very much appreciated. We are indeed so lucky to have the airport bus pass our street and yet be in the city centre. It would be great to hear what sort of labelling you found to be missing in the kitchen, as this is easily improved by us (feel free to email us!). We indeed, like most hostels, have a random selection of cutlery and mugs. Unfortunately, some items can go walkabouts which means it is stocked up with new items (and then some of that goes walkabouts again, giving us a random selection of cutlery and mugs). We are looking into replacing our carpet in the hallway upstairs. It has been tricky getting a labourer in, but we are looking at doing this as soon as possible.

We’re glad to hear you found Dorset House to be a good base for your stay in Christchurch and hope to see you again perhaps in the future.

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 18 October 2017

The staff were friendly and helpful. The kitchen was well equipped. The room was very comfortable with good basic amenities.The building is historically beautiful and interesting.15 mins walk to supermarket.

  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank chopperpeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 23 October 2017

Hi Chopperpeng,

Thanks for taking the time to leave us a lovely review, we really appreciate it!
We are glad to hear that you had a comfortable stay and enjoyed the historic building and kitchen amenities. Thank you also for your lovely words regarding our staff, we always try to make everyone feel welcome and at home. It would be great to know where we lost a mark and you can always email us at stay@dorset.co.nz with feedback, as this means we can improve our services and facilities for future guests.

We hope you enjoy the rest of your time in New Zealand and hope to see you again the future :)

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 16 October 2017 via mobile

We stayed at Dorset House Backpackers for 2 nights and we really liked it! We had an overnight flight and didn't sleep well but Hilde on the front desk arranged for our room to be ready at 8am so we could sleep straight away! Thank you Hilde!! The room is basic and small but had everything we needed. We were in room 10 and had a bathroom right next door and for the whole stay, I think we were the only people who used it! The room had electric blankets on the bed which was amazing when it was cold and there was also a TV! The bathrooms were fine as well. The one downfall is the shower - takes a long time to heat up and doesn't have much pressure, but that was honestly the only negative. The kitchen was fully equipped and the lounge room was comfortable. Location was good, 10 minute walk to the cathedral, bus exchange etc. Overall, we really enjoyed our stay and would be back if we ever return to Christchurch!

Stayed: October 2017, travelled as a couple
Thank Sammanthaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 18 October 2017

Hi Sammanthaaa,

We are so glad to hear you have enjoyed your stay with us. I am glad we were able to check you in early, as the room was not booked the night prior. Those early morning flights can be so inconvenient and we appreciate it’s nice to crawl into bed for a few hours after a sleepless night on a plane. Thank you also for your lovely words regarding the room, kitchen, lounge and our location. We are however sorry to hear you found the pressure of the shower near your room too weak. As that shower runs off a hot water cylinder it can take a while to heat up and depending on who uses taps nearby pressure can change. We do have gas showers on the ground floor, which should take a lot less time to heat up and have a more consistent pressure

Thank you so much for choosing to stay with us and for taking the time to leave us a review, we really appreciate it! Hope you’re enjoying your trip around the South Island.

Warm regards
Hilde
Dorset House Backpackers

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