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Reviews (268)
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All reviewshagley parkhuge loungecommon roomsingle roomquiet side streetreception hoursfree wifiexcellent kitchencity centrecanterbury museumhomely feelvictoria stcommunal kitchenenjoyed my staybotanical gardensold housebeautiful park
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Reviewed 3 July 2017

I must say that after a day of travelling, there is nothing like a lack of hot water to put you in a foul mood. However, I think this may be a reflection on Christchurch, not Dorset House. Otherwise: service delightful, cute property and great location.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with statravel.com
Thank tash0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 3 July 2017

Dear tash0911,

Thank you for your feedback following your stay and your kind words regarding our staff and property :-)

Would you mind sending us an email with some more detail about your experience having no hot water? 6 out of 8 of our showers run on gas so these should never run out of hot water. The other two showers are heated by a cylinder and can sometimes run out of hot water if they've been overused at peak showering times (we have a sign outside of these showers making guests aware of this with a map showing where alternative gas showers are located). This is of course if you are referring to the shower. If you could please let us know some more detail we will get onto ensuring all showers/ hot water outlets in the hostel are running as they should be.

We look forward to hopefully hearing from you soon, all the best!

Warm Regards,
Lori
Dorset House Backpackers

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Reviewed 4 June 2017 via mobile

This hostel is very comfortable and no bunk beds! Lovely spacious kitchen with all the utensils that you need as well as free wifi and a large lounge which you can drink in. There is also a tv. It's very relaxing and has a homely feel. Such a nice and comfortable place. The staff are also very helpful, smiley and friendly. I can't fault this place!

Stayed: June 2017, travelled solo
Thank nattyemily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 10 June 2017

Hi there,

Thank you so much for your lovely review and giving us 5 stars!

We are so happy to hear you felt comfortable and at home during your stay with us. Thank you for also complementing our kitchen and lounge facilities, both rooms are great for mingling with fellow travelers. Guests are indeed allowed to enjoy a drink in the lounge in the evenings, as long as peace and respect is maintained of course :-)

We are glad to hear you enjoyed the free WiFi, no bunk beds and friendly service from our staff- we believe these are all important aspects of running a great hostel.

Thanks again for your kind words, all the best with your travels!

Warm Regards,
Lori
Dorset House Backpackers

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Reviewed 22 May 2017

It doesn't feel like a backpackers - more like a house. What I really like is the hostel has a nice building and architecture.

The bathrooms are like at home - a single private shower and toilet and basin rather than a big communal bathroom. The hostel is located in a quiet side street with the city centre and the park being within walking distance. It has fully equipped kitchen with lots of crockery. There is also a nice balcony and big lounge with a TV,books and snooker table to play on for free.

Bedrooms, bathrooms and communal rooms are clean and well-presented.

I met people from all over the world and shared information and regional terms.

Staff was very helpful and friendly and can assist with bookings of buses and tours.

I had a private room which was spacious, clean, with TV, heater and good reception of free WIFI.

Good location, right next to Hagley Park and close to the Canterbury Museum. Lots of good bars and restaurants nearby.

You will find 27 high quality pictures of the hostel in my gallery.

I would definitely recommend this place - if I ever return to Christchurch then I would stay there again.

  • Stayed: May 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank piotrekj81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 23 May 2017

Hi piotrekj81,

Thank you so much for taking the time to leave us such a detailed review. We are glad to hear you have enjoyed your stay and felt at home at Dorset House. We are indeed pretty lucky with our location next to beautiful Hagley Park and within walking distance to many Christchurch activities. The airport bus is also at the end of our street, so convenient! Thank you also for your feedback in regards to our facilities & services and our friendly staff. I will pass on your lovely words to the team!

We hope you enjoy the rest of your travels and look forward to welcoming you again perhaps in the future.

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 16 May 2017

As a "backpacker" hostel, we had to use a communal bathroom down the hall and a communal kitchen, well-equipped with all the necessities. Sometimes the kitchen was a little crowded but the spirit of sharing and cooperating made it bearable. We met people from all over the world and shared information and regional terms. There was a balcony off the kitchen that allowed us to enjoy the good weather and a common room with a TV and books. All-in-all an excellent introduction to NZ.

Room Tip: Closeness to the bathrooms is a plus.
  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 30 May 2017

Hi Ken M,

Thank you for leaving us a review following your stay with us in Christchurch.

It's great to hear your time at Dorset House offered you an excellent introduction to New Zealand and you met some lovely fellow travelers offering good recommendations!

The kitchen can indeed become a bit crowded if everyone is cooking dinner at the same time; nice to know though that sharing of facilities was not a problem despite this and you made use of the upstairs balcony- this is so handy for eating if the kitchen is full :-)

Thank you for choosing to stay with us, we wish you all the best with the rest of your adventures in NZ!

Warm Regards,
Lori
Dorset House Backpackers

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Reviewed 24 April 2017

I spent 2 nights here after arriving in Christchurch (single room). The hostel is located in a quiet side street with the city centre and the park being within walking distance. It has a large common room and a fully equipped kitchen. The single room was small, but for a short stay perfectly ok (even though insulation to neighbouring rooms seemed quite poor and closing of doors could be quite noisy). Everything was clean and tidy. Staff was very helpful and friendly and can assist with bookings of buses and tours.

  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sondra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 28 April 2017

Hello Sondra K,

Thank you for writing us a review and choosing your stay with us in Christchurch.

We’re glad to hear you enjoyed our location and facilities- we also love the fact that it’s a quiet and quaint little street next to the park but not too far to walk to the city centre.

Thank you also for your comments regarding the cleanliness of the hostel and helpfulness of our staff. We strive to create a comfortable and clean environment for all our guests and are so happy this was reflected during your stay.

I’m so sorry to hear that you found your stay to be noisy at times. We may just need to adjust the latch on the door outside room 17 as this over time opening and closing will loosen and make the door shut quicker than we’d like! Thank you very much for bringing this to our attention - we will get onto fixing this straight away if this was the issue. Please feel free to come to reception with feedback like this during your stay, as we would have been able to fix this after your first night with us. As Dorset House was built in 1871 with don’t have quite the same insulation as new builds might have. The hostel has been refurbished and had many improvements made to it over the last few years, such as solar panels on the roof. Unfortunately, it is a little harder to get into the walls. As we are not a party backpackers, we do expect all guests to be quiet and courteous of those in neighbouring rooms especially late in the evening when people are trying to sleep and usually everyone respects that.

In terms of the room size, the Single Rooms are the smallest of our private rooms as also indicated on our website (to ensure it meets the expectation). If you prefer a larger room we’d recommend booking one of the Standard Doubles for just a little bit extra, as they have more floor space (or alternatively you are more than welcome to store luggage at reception).

Thank you again for your feedback, wishing you all the best with your future travels :-)

Kind Regards
Lori
Dorset House Backpackers

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