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“Our first stop in NZ and a good experience.”

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Dorset House Backpackers
Certificate of Excellence
Reviewed 16 May 2017

As a "backpacker" hostel, we had to use a communal bathroom down the hall and a communal kitchen, well-equipped with all the necessities. Sometimes the kitchen was a little crowded but the spirit of sharing and cooperating made it bearable. We met people from all over the world and shared information and regional terms. There was a balcony off the kitchen that allowed us to enjoy the good weather and a common room with a TV and books. All-in-all an excellent introduction to NZ.

Room Tip: Closeness to the bathrooms is a plus.
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  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 30 May 2017

Hi Ken M,

Thank you for leaving us a review following your stay with us in Christchurch.

It's great to hear your time at Dorset House offered you an excellent introduction to New Zealand and you met some lovely fellow travelers offering good recommendations!

The kitchen can indeed become a bit crowded if everyone is cooking dinner at the same time; nice to know though that sharing of facilities was not a problem despite this and you made use of the upstairs balcony- this is so handy for eating if the kitchen is full :-)

Thank you for choosing to stay with us, we wish you all the best with the rest of your adventures in NZ!

Warm Regards,
Lori
Dorset House Backpackers

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25 - 29 of 251 reviews

Reviewed 24 April 2017

I spent 2 nights here after arriving in Christchurch (single room). The hostel is located in a quiet side street with the city centre and the park being within walking distance. It has a large common room and a fully equipped kitchen. The single room was small, but for a short stay perfectly ok (even though insulation to neighbouring rooms seemed quite poor and closing of doors could be quite noisy). Everything was clean and tidy. Staff was very helpful and friendly and can assist with bookings of buses and tours.

  • Stayed: April 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Sondra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 28 April 2017

Hello Sondra K,

Thank you for writing us a review and choosing your stay with us in Christchurch.

We’re glad to hear you enjoyed our location and facilities- we also love the fact that it’s a quiet and quaint little street next to the park but not too far to walk to the city centre.

Thank you also for your comments regarding the cleanliness of the hostel and helpfulness of our staff. We strive to create a comfortable and clean environment for all our guests and are so happy this was reflected during your stay.

I’m so sorry to hear that you found your stay to be noisy at times. We may just need to adjust the latch on the door outside room 17 as this over time opening and closing will loosen and make the door shut quicker than we’d like! Thank you very much for bringing this to our attention - we will get onto fixing this straight away if this was the issue. Please feel free to come to reception with feedback like this during your stay, as we would have been able to fix this after your first night with us. As Dorset House was built in 1871 with don’t have quite the same insulation as new builds might have. The hostel has been refurbished and had many improvements made to it over the last few years, such as solar panels on the roof. Unfortunately, it is a little harder to get into the walls. As we are not a party backpackers, we do expect all guests to be quiet and courteous of those in neighbouring rooms especially late in the evening when people are trying to sleep and usually everyone respects that.

In terms of the room size, the Single Rooms are the smallest of our private rooms as also indicated on our website (to ensure it meets the expectation). If you prefer a larger room we’d recommend booking one of the Standard Doubles for just a little bit extra, as they have more floor space (or alternatively you are more than welcome to store luggage at reception).

Thank you again for your feedback, wishing you all the best with your future travels :-)

Kind Regards
Lori
Dorset House Backpackers

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Reviewed 13 March 2017 via mobile

Bedrooms, bathrooms and communal rooms clean and well-presented. Staff helpful and friendly. Worth the extra couple of dollars over your usual backpackers. Convenient for park and gardens and bus pick ups from Canterbury museum.

Stayed: March 2017, travelled solo
Thank LizziePZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 16 March 2017

Hi LizziePZ,

Thank you for taking the time to leave us a review. We are so glad to hear you have enjoyed your stay with us and found our hostel to be clean and well-presented! Our team work really hard each day to ensure the hostel is spic and span, while remaining friendly and helpful. We will pass on your kind words to them! We are indeed so lucky with our location – right next to Hagley Park, 2 minutes to the airport bus and about a 10-15 minute walk to the Canterbury Museum and Botanic Gardens.

Thank you for choosing to stay with Dorset House while in Christchurch and we hope you enjoy the rest of your travels!

Warm regards
Hilde
Dorset House Backpackers

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Reviewed 24 February 2017 via mobile

Perfect stay, thank you for everything.
Very nice staff, beautiful house, clean rooms and bathrooms. Located near the park and a walk of 15 minutes from cathedral square.
Strongly recommend this place.

Stayed: February 2017, travelled with family
Thank tocram77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Front Office Manager at Dorset House Backpackers, responded to this reviewResponded 28 February 2017

Hi Tocram77,

Thank you for taking the time to review us following your stay!

We are ecstatic to see you have left us with a perfect 5-star rating and a strong recommendation for future travelers. Our staff do make every effort to be kind and helpful whilst working hard to provide guests with clean facilities; we are pleased to see that this has been reflected during your stay :-)

Wishing you all the best with the rest of your adventures!

Warm Regards,
Lori
Dorset House Backpackers

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Reviewed 15 February 2017 via mobile

Very nice place to stay, staff are good and clean everything every day free WiFi and close to a nice park . It's close to the city centre as well. Easy access to Westfield ( commercial centre) by bus.

Stayed: March 2016, travelled as a couple
Thank remi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsetHouseChch, Manager at Dorset House Backpackers, responded to this reviewResponded 16 February 2017

Hi remi c,

Thank you for taking the time to leave us a review. We are glad to hear our enjoyed the cleanliness of the hostel and friendliness of our staff. We indeed spend at least 8 hours cleaning the hostel every day (done by two staff members) to ensure the hostel is clean and tidy. We are lucky to be in the city centre, not far from most facilities and with the airport bus around the corner it’s great. We’re also glad to hear you enjoyed the free unlimited WiFi :) so important to be able to connect while you’re travelling! It would be great to know where we lost 20% of the star rating, even if you wouldn’t mind sending us an email (stay@dorset.co.nz). Feedback is a great opportunity for us to improve our services & facilities.

Thank you once again and we hope to see you again perhaps in the future.

Warm regards
Hilde
Dorset House Backpackers

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Additional Information about Dorset House Backpackers

Address: 1 Dorset Street | PO Box 25350, Christchurch 8144, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free Parking
Hotel Style:
Ranked #10 of 111 Speciality Lodging in Christchurch
Price Range: €20 - €53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dorset House Backpackers 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
Perfectly located central city, boutique hostel in historic 1871 home, in a lovely quiet garden setting and next to beautiful Hagley Park. You will find everything needed including a guest lounge with pool table, internet, WiFi, DVD's, cable, kitchen, balcony, guest laundry and free off-street parking. A selection of single, double and twin rooms are available, with fully made beds. Enjoy a stroll to Cathedral Square, or indulge in cafes & shopping on Victoria St. ... more   less 
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