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Reviews (414)
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All reviewsbasement barcleaned regularlybed roomcourtney placelight sleepercommon areascourtenay placesouth islandtop floorte papa museumbars and restaurantslocation is greatgreat roomwould stay againcity centrenightlifesupermarket
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Reviewed 5 September 2017

My biggest issue with base in Wellington was how small the room was. We had 6 of us sharing and with everyone's bag on the floor there wasn't actually space to walk to get across to the bed - so cramped! There was no individual light or plug socket for each bed either. The kitchen was a good size and the hostel is centrally located but I'm glad I was only staying for one night!

  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness_Robinson, General Manager at Base Wellington Backpackers, responded to this reviewResponded 6 September 2017

Thanks for taking the time to provide us with your feedback and we're sorry there were concerns with your stay. Every bunk does have a pair of lockers under it, one for each bed, unfortunately not all guests use these!

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Reviewed 26 August 2017

Its not always easy as you get older to climb up to the top bunk... so I was delighted when the staff member was able to shift my booking into another room. Maybe a should have booked a single room, but when your weary from travelling, you don't always get it right. So I am delighted to say, the lovely staff members were able to find the best options for me, were I was able to relax, get focused again and emjoy my stay. :-)

Room Tip: The santuary rooms can get full fast, book early.
  • Stayed: August 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank shenaghatmassey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness_Robinson, General Manager at Base Wellington Backpackers, responded to this reviewResponded 6 September 2017

Thank you for taking the time to provide us with your feedback and we're glad we were able to help you enjoy your stay! Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

Overall good, close to the center of the city. Big hostel, big kitchen etc. But the rooms or at least the room I was in was too small as there was not enough room for the luggage. So maybe put a closet or something to put the luggage in so there can be placed more luggage in a small space. But for me the place was too big, I prefer the smaller 'friendly' hostels. But they had enough facilitys and even a bar. It was good enough for the price (discounted at that day for some reason) but not my style of hostel as it was really factory styled etc.

Room Tip: Do not do room 307, it was very small dorm room.
  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Siewart-Sjoerd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness_Robinson, General Manager at Base Wellington Backpackers, responded to this reviewResponded 6 September 2017

Thanks for taking the time to provide us with your feedback and we're glad for the most part you enjoyed your stay!

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Reviewed 15 August 2017 via mobile

We was there as part of Kiwi experience bus which took us to some "factory-styled" hostels like Base, Nomads! The bathroom here was great, clean and warm (you know what i mean when you have to use shared bathroom over the winter). So 5 stars for the bathroom here!!! Also, I appreciate their spacious living rooms which are decorated quite cool/ characteristic!

Nonetheless, I honestly did not enjoy Base, either in Wanaka or in Wellington. The room i got in Wellington is spacious and clean, beds are well organized, however there were no window and although there was a fan and an air filter in the room, the room was not that fresh (smelt like someone did smoke there). We had to keep the door open for some fresh air!

I also don't like the extra charge when we use credit card! In a country where you can pay with cards every where even with few dollars and even with taxi, charging extra for credit cards is, for me personally, ridiculous! If you chose to stay in hostel, it did mean you were expected to share the room with many other people so carrying cash is not an ideal ideas, and you are charged for credit cards! This also means international traveler have to bear double transaction fees for using credit cards :(

We got free drink vouchers and free dinner option but we did not take it, because we heard from other passengers that they were not that good!! (We did experience free stuffs at Nomads Queenstown, not great though)

Thank you!

Stayed: August 2017, travelled with friends
1  Thank aheocona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness_Robinson, General Manager at Base Wellington Backpackers, responded to this reviewResponded 6 September 2017

Thanks for taking the time to provide us with your feedback and we're sorry there were concerns with your stay! We are aware of the concerns surrounding the windows and we are in the process of getting these fixed, apologies for any inconvenience caused! We're glad however there were elements of your stay that you enjoyed and we will take all your feedback on board!

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Reviewed 15 August 2017

The rooms were very clean and comfortable. The Staff were excellent and were keen to help with anything we needed. We felt very safe and it was a relaxed stay. We only stayed one night but would have liked to stay longer.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Sandra4874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ness_Robinson, General Manager at Base Wellington Backpackers, responded to this reviewResponded 6 September 2017

Thanks so much for taking the time to provide us with your feedback and we're so glad you enjoyed your stay! We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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