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“Great Location”

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Comfort Hotel Wellington
Ranked #23 of 47 Hotels in Wellington
Reviewed 4 October 2017

This hotel is brilliantly located, being slap bang in the middle of Cuba, so there is loads going on locally.
There is a small pool on the roof which was pleasant. The downside was the room size...it really was super tiny with the double bed taking up most of the room.
Staff were really helpful when it came to leaving our packed bags there for the best part of the day after check-out, and were good at printing/ scanning something I needed.

Room Tip: On the inside there was no view so you could ask for a room facing out - but beware that it might be...
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  • Stayed: January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank sam g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 5 October 2017

Dear Sam g,

Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 - 35 of 663 reviews

Reviewed 28 September 2017

The location is really handy, close to all the restaurants in Cuba Street and easy walking distance to the War Memorial and Museum, Te Papa and Lambton Quay.

The room was compact but modern, everything worked, windows that opened, good shower.

The staff were friendly and efficient. We opted for the express breakfast (juice, toast & spreads, pastries, tea and coffee) which was included in the room rate but you could upgrade to a continental or full breakfast.

We had one night on FlyBuys, one we paid for.

I would certainly stay here again if we are back in Wellington.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Rosie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 5 October 2017

Dear Rosie C,

Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

Hard to understand how 2 hotels in the same building covered by the same staff can be so different. Comfort hotel is not what I would call comfortable, room very small that felt like it had been divided with room next door as we could hear everything!
Bed needs replacing as do the pillows very disappointing. CQ was great and I would stay there again. I will not be staying in the Comfort hotel ever again.

Stayed: September 2017, travelled as a couple
Thank Hellfire28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 24 September 2017

Dear Hellfire28,

Thank you for taking the time to share your feedback in regards to your stay at CQ Wellington. Please accept my sincerest apologies that your experience did not meet your expectations. We aim to make everyone's stay at CQ Wellington a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board to help us improve our day to day operations.

Please feel free to contact the hotel directly if you would like to make any suggestions on how we could make our customer experience better. We'd appreciate any further feedback you may have.

Thank you again for sharing your experience and it is my hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

Somewhat smaller than we had expected. The king bed is comfortable but not much space for anything else. No mini fridge and not much storage for clothes. The ensuite was functional with a shower. For the price though it's a good place well situated on Cuba street with tons of eating and drinking places. The staff are very friendly and helpful. If ur getting a car be aware that it cost $30 to use the hotel parking.

Stayed: September 2017, travelled as a couple
Thank Ghulam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 24 September 2017

Dear Ghulam A,

Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Central to most things in the CBD, we parked our car up for the weekend and walked everywhere. The room was nice but wasn't what I though I was getting when I booked online, wasn't like the picture at all. Price of the room and parking were good for the CBD all things considered. Still we had a great weekend and the CQ Restaurant was just delicious.

Stayed: September 2017, travelled as a couple
Thank hayleym122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLIHarper, General Manager at Comfort Hotel Wellington, responded to this reviewResponded 17 September 2017

Dear hayleym122,

Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please feel free to contact us directly and we will take care of your reservation personally.

Kind regards,
Nigel Harper
GM, CQ Hotels Wellington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Wellington

Address: 213 Cuba Street | Dunlop Terrace, Wellington 6011, New Zealand (Formerly The Chancellor)
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 47 Hotels in Wellington
Price Range: €73 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
CQ Comfort Hotel Wellington exudes character and charm and is listed with the NZ Historical Places Trust. Blending timeless and classic architecture with modern essentials to ensure refined comfort, our rooms are cosy, flexible and have various bedding configurations to suit your style of travel. Equipped with modern ensuite bathrooms, LCD TV's and tea and coffee making facilities, these rooms offer a charming stay ideally located in the heart of vibrant Cuba Street. Complimentary Wi-Fi now included in the room rate. With shared onsite facilities, both hotels (Comfort & Quality) have access to the heated indoor swimming pool and spa, roof top sun terrace, fitness room, bar, restaurant, cafe, self-service laundry (charges apply), onsite car parking ($25 per night) and complimentary unlimited Wi-Fi. ... more   less 
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn

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