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All reviews underground parking the kitchen the ground floor these apartments two bedroom suite washing machine and dryer no lift perfect location apartment was clean heated pool restaurants and shops first floor water front sea view laundry facilities across the road self catering
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Reviewed 18 May 2016

Spacious, clean, comfortable appartments.The Bay of Islands is a perfect spot for a very relaxing stay. Sailing to The Hole in the Rock, delightful village of Russell, and being entertained by the Dolphins was a highlight. We also travelled to Cape Reinga, the huge kauri tree and interesting KeriKeri. I would not hesitate to go again.

  • Stayed: April 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2016

We had a great 2 night stay here recently - two nights in a three bedroom apartment right on the waterfront. Over two levels with decks looking out over the sea, fabulous views. While right on the main road noise wasn't an issue. Great staff, lovely pool (heated, with a great shallow end perfect for small kids), right next to the bars and cafes and close to the ferries and tourist attractions. Spotlessly clean, really well set up kitchen (with a decent tin opener and good quality pots, pans and knifes - makes a difference if you do want to eat in when away for a while).

Room Tip: Unit 201, three bedrooms, is right on the water with great views.
  • Stayed: May 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Cat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2016 via mobile

It was a very pleasant stay, the suite we stayed was at the pool level and very spacious, fully equipped with good suzed fridge, oven, cook top and even dish washer and everything are clean. The hotel has a basement secured carpark ad well. Looking forward to stay for a longer time

Stayed: April 2016, travelled as a couple
Thank cherrysnoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this reviewResponded 8 May 2016

Dear Cherrysnoopy,

Thank you for taking the time to review your recent stay with us.

We are pleased that you enjoyed your Suite and its facilities.

We would certainly love to welcome you back and hopefully see you spend more time with us on the next occasion.

Kind regards,
The Waterfront Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2016

Stayed for two nights. Great location, only round the corner from shops & restaurants. Also right across the road and down a bit from the ferry to get to Russell. The apartment is clean, has a good size small kitchen w oven, cook top, microwave, dishwasher & full size fridge. Good size bathroom & seperate bedroom w tv. Also free wifi & underground parking.
Only downside was that the bed was a little hard for my liking.
Over all a great hotel to stay @. And good value for money.
A shame we didn't get a front room w a view.

Room Tip: Ask for a front room on a higher level
  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this reviewResponded 8 May 2016

Dear Lee B,

Thank you for your review and positive feedback on Trip Advisor.

We are sincerely sorry that you found the bed too hard, and we trust it did not impact negatively on your stay.

We look forward to welcoming you in the future.

Kind regards,
The Waterfront Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016

Our family of 4 spent two weeks travelling around the North Island by car and staying in apartments. Of the 8 different apartments we stayed in - the Waterfront Suites in Paihia was our favourite by far. Excellent location. Large apartment with all of the facilities we needed including a washing machine/dryer and oven. The apartment was serviced everyday which fantastic - we did not expect this. Free undercover parking. Excellent waterfront location. We thought it was good value for money given the quality, newness and location. Would happily return here!

Room Tip: Not all rooms have a view however it doesn't matter - it's still a fab location
  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank buddaboomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this reviewResponded 8 May 2016

Dear Buddaboomer,

Thank you for taking the time to post a review on Trip Advisor.

Your eloquence on our property and its facilities is very appreciated and we are pleased to have met your expectations in this occasion.

We look forward to welcoming you again should you travel our part of the world.

Kind Regards,
The Waterfront Suites Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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