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All reviews beautiful rose gardens parnell village free car parking close to town hop on hop off bus rooms are clean room rate would stay again walking distance air con inner city convenient location room was large buffet breakfast gladstone cbd auckland
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Reviewed 12 November 2018 via mobile

If you are heading to the Arena I would recommend this place it’s a 10 min walk at the most and there is parking which is great for out of towners. The room was fine, wifi was great and the bed comfy. Also the breakfast is well worth it and a view of the rose gardens made the start of the day nice. We will be back.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Nessie174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim K, Front Office Manager at Auckland Rose Park Hotel, responded to this reviewResponded 27 November 2018

Thank you for your feedback, Our location, friendly team and rooms are certainly winning a lot of praise and further reinforce what we are trying to achieve as a team.
Hope to see you again soon, Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2018 via mobile

The rooms are average and adequate for us common travellers with basic requirements. As the name implies , the Parnell Rose Park is right across the road and Judges Bay is accessible by walking down the path. There’s a bus stop outside the hotel with buses to town centre. MacDonald’s is around 10 minutes walking.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank drcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim K, Front Office Manager at Auckland Rose Park Hotel, responded to this reviewResponded 11 November 2018

Thank you for your feedback,
Your review has been most welcomed and very well received.
Hope to see you again soon.

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Reviewed 22 October 2018 via mobile

Rooms were very outdated and basic .. went to check under the bed before we left and found somebody’s used condoms underneath the bed absolutely disgusting , will not be coming back. A death unfortunately occurred in the block next to us so police were there all weekend.. Wifi didn’t work at all.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank sirshashalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim K, Front Office Manager at Auckland Rose Park Hotel, responded to this reviewResponded 11 November 2018

Thank you for your feedback. I am certainly very disappointed reading your feedback and have asked our housekeeping team for a full explanation as this does not portray our company standards or how we wish to be perceived.
I sincerely apologizes for the inconvenience caused during your stay and I greatly appreciate you taking time to bringing these matter to our attention so this will not be repeated in future.
Hope to see you again Soon.
Kind Regards

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Reviewed 24 September 2018

Booked 2 rooms over 6 weeks ago to go to the Cher concert with friends.
Asked the price and was quoted $ per room
When paying cost was $25.00 dearer per room. Told of the quote, price is higher because of the concert. That was not the quoted price.... beware
I was staying often in this hotel with the company i work for. Now i will be staying elsewhere, and recommending the company to follow suit.

Room tip: Book rooms at the back as the road facing rooms are loud with traffic noise
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Graeme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim K, Front Office Manager at Auckland Rose Park Hotel, responded to this reviewResponded 2 October 2018

Hi Graeme
Thank you for your feedback, I'm sorry for the confusion with regards to your room rates, I sincerely apologies for the inconvenience caused .
Unfortunately the rooms rates are generally higher on concert nights due to high demand. This is the standard practice in all the hotels in Auckland.
Thank you again, Hope to see you soon

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Reviewed 9 September 2018 via mobile

Staff were lovely but very outdated rooms; we had a room on the Gladstone St side and could hear everything from the road; no sound insulation at all, windows didn't shut properly. Shower head was very low, no extraction fan which made the floor quite slippery. Mattresses were very soft; lack of power points in the room; Cooked & continental breakfasts were great and was close to Spark Arena / CBD, which is what we were up for. Not worth $230 a night! Pretty friendly Cat Guard tho

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Selina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim K, Front Office Manager at Auckland Rose Park Hotel, responded to this reviewResponded 19 September 2018

Good Morning
Thank you for your feedback, Our location, friendly team and rooms are certainly winning a lot of praise and further reinforce what we are trying to achieve as a team.
We have taken your comments on board and they will be discussed at our HOD meeting.
Hope to see you again soon, Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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