We were a bit put off by the price for a 1 bedroom apt. ($220) but wanted a kitchenette and reasonably close to town, and this looked like the right sort of place for us. It was OK, apart from the hopeless quality of the service. Our stay was also coloured by some security concerns both from warnings when we booked in and an attempt to break into a neighbouring apt. on the 2nd night we were there. The apt was adjacent to a park which featured overnight 'itinerants', at least for the first few days.
We had some problems from the start - the door lock was tricky and it took us a few minutes each time just to get the key in; the TV remote didn't work; and we couldn't close the curtains on the sliding door (which led out to a fenced area next to the park) making my wife quite nervous. I notified reception by email and phone. When there was no response in the next 24 hours, I threatened to walk out the next day. Finally some action - these were fixed early the next morning - but no call from mgmt. to apologise or to see if everything was OK.
A couple of days later we noticed a fence stave had been bent down to allow access to our lawn area. We notified reception who sounded concerned, but there was no action on this in the 2-3 days remaining.
The apt. was reasonably well appointed and roomy and the A/Cs worked well (although a bit noisy). Only one side table in the bedroom and no reading lights. The TV was old and klunky. It had Foxtel but only a couple of channels, and none of the extra digital channels (ABC2, SBS2) which we often like to watch. The place was clean and well serviced daily.
The location was good - 10 mins brisk walk or 2 mins by car into town and Matso's next door served as the restaurant.
Overall we wouldn't stay there again unless there was nowhere else suitable.
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