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“First class customer service”

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Moonlight Bay Suites
Ranked #3 of 12 Hotels in Broome
Certificate of Excellence
Reviewed 9 January 2012

Not only do you get a fantastic view of Roebuck Bay from the pool area and most of the rooms, but the customer service we experienced was first class. All the staff we came across were happy and friendly which is what you want when you are on holiday. For our final night we got a free upgrade to a deluxe suite which had 180 degree views of the bay and a beautiful spacious balcony to enjoy the view from. Why? because no one else was using it and they thought we might like it. Thanks for a great holiday Moonlight Bay Suites! (ps, if you stay here, make sure you ask for discount vouchers for Matso's Brewery over the road, which they also own)

Room Tip: Choose a room with a water view - it is well worth it.
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  • Stayed: December 2011, travelled as a couple
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1  Thank beachgalCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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392 - 396 of 425 reviews

Reviewed 7 January 2012

We were here for New Years '12 and had a very pleasant stay. We stayed in a Bayview Deluxe Suite and the layout was open and allowed plenty of room for our 14month old to get around and play. The veiw over Roebuck Bay is spectacular, the pool is large and situated to enjoy the lovely bay view, however it was too 'warm' compared to other resorts pools for our liking. The ladies at reception were awesome and one in particular went out of her way to make our stay most enjoyable. Thanks for a lovely stay.

  • Stayed: December 2011, travelled with family
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Thank Jade P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2012

We had a fantastic stay at Moonlight Bay. Room was spotless, comfortable and cool. The pool was wonderful and the views amazing. The service was outstanding, nothing was too much trouble. We were very lucky to get an upgrade to the Deluxe Suite which had 180 degree views of the ocean. I had a spa treatment at Kiva and that too, was exceptional. We will definitely be back to Broome and Moonlight Bay Suites will be our number one choice.

  • Stayed: December 2011, travelled as a couple
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1  Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2011

I had two stays here this week - first for a few nights in a twin room (3 single beds) and then in a queen suite. Both rooms had great sized living areas and kitchens with everything that you need for self catering. I went for the best value rooms which didn't have views of the Bay - although I was out most of the time and didn't miss not having the views. Had a very pleasant Sunday evening at Matso's across the road listening to live entertainment and enjoying their lovely ginger beer. The drive to Cable Beach is only about 10 mins away and I had enough time to walk on the beach and catch the sunset there, then return to Moonlight Bay Suites to eat take-away fish and chips in the BBQ area catching the last light of the day overlooking the Bay. I didn't get a chance to swim in the pool which looked fantastic - certainly is over sized compared to many. A great stay which I'd highly recommend at a very reasonable price particularly given the quality and facilities.

  • Stayed: December 2011, travelled on business
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2  Thank Carolynbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2011

This hotel has almost everything you need. Its rooms all have a decent kitchen and living space to allow you to self cater and feel like a space to stay in, not just somewhere to sleep. Its location right on Roebuck Bay is beautiful, and it has a really decent sized swimming pool, so I love swimming my morning laps with a view out over the bay. Its located near Town Beach, the Courthouse Markets and easy walking distance to the cinemas, plenty of restaurant choices and BroomeBroome to organise car hire. It is a fair distance from Cable Beach which is the tradeoff for being close to town. Matso's Brewery is the hotels restaurant which I don't think is anything to rave about, but the Mango Beer is Kimberly-delicious and you get a free drink voucher when you check in. You have to walk across the road to get to Matsos, but they do room service as well for just a few dollars. To stay on the town side of Broome, I think Moonlight Bay has a lot to offer.

Room Tip: Ask for a room looking out over the pool and bay.
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  • Stayed: September 2011, travelled on business
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Thank RedDirtWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moonlight Bay Suites

Address: 51 Carnarvon St, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Broome
#2 Romantic Hotel in Broome
#3 Business Hotel in Broome
#3 Luxury Hotel in Broome
#3 Spa Hotel in Broome
Price Range: €97 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moonlight Bay Suites 4*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to Moonlight Bay Suites, situated near the heart of Broome and on the water’s edge of the spectacular Roebuck Bay. We offer accommodation that is considered to be one of Broome’s finest properties featuring one and two bedroom fully self-contained suites. Of our 50 suites, 25 feature views over the turquoise waters of the bay and the property’s huge sparkling blue pool. If you want to stay close to the water and enjoy world-class ocean scenery, choose Moonlight Bay Suites as your accommodation when in Broome. ... more   less 
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Also Known As:
Moonlight Bay Hotel Broome

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