The Olsen is perfectly located on the top end of Chapel Street in SOuth Yarra, which is one of the best locations to be in in Melbourne. Chapel Street is full of great shops, restaurants and cafes, and it is very easy to travel to the CBD and other parts of the city from there. Based on location, I would give The Olsen 5 stars.
The rooms are also pretty great. I requested a Deluxe Twin Studio and was very pleased to see that we were given a one Bedroom Suite, so my mum (who i was travelling with) and I could have our own space. The rooms are all bright and with colourful paintings by John Olsen. The kitchenettes are also very handy, especially if you are staying for longer than just a couple of days, or if you are travelling with babies or young children. The only thing that wasn't ideal was the room cleaning service.
We did not eat at either of the hotel's restaurants (except for breakfast, which was very so-so), as unfortunately they were just not very appealing. Never busy, and with a very expensive menu (especially at Steer). The decor in Bluebottle was not very inviting either unfortunately.
My main gripe with the Olsen is the fact that their website very clearly states that WIFI is free from their hotel restaurants. Only when I asked to get on line while having breakfast, i was told that i should logon as I would in my room where the charge is AUS$3 per hour (ridiculous in itself). I explained to the reception staff that it clearly states on their website that it says free internet from hotel restaurants, but they insisted that this was not the case and had never been the case! So i had no choice but to pay to logon. When i got back home i checked the website again and yes, it still says that internet is free in the restaurants and so I explained the situation to the GM in a questionnaire that was sent to me. Haven't heard back yet - let's see what they say, if they bother getting back to me! I personallybelieve that it should be standard to offer hotel guests free wifi in these top hotels. Is such a rip off to charge - and for $3 an hour, it is almost so insignificant that it is pointless anyway.
Apart from that incdent our stay went well, and we did have some very helpful members of staff at concierge and reception who helped us arrange restaurants and day trips. I would recommend this hotel for location and quality of rooms, but not if you need to get online often!
- Official Description (provided by the hotel):
- Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more less
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- Also Known As:
- Art Series - The Olsen Hotel Melbourne