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“Conventient and Comfortable”
4 of 5 bubbles Review of Hilton Adelaide

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Hilton Adelaide
Ranked #16 of 57 Hotels in Adelaide
Sydney, Australia
Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Conventient and Comfortable”
4 of 5 bubbles Reviewed 26 November 2011

As Hilton Gold I got upgraded to Executive Level for free which is good. The room is clean and renovated, even though it is not luxurious. The buffet breakfast is good with fantastic gourmet yougurt. It is very convenient, next to Victoria Square, as well as very easy access to Central Market, Chinatown as well as all the restaurants at Gouger St. Can catch free tram within the city at Victoria Square which is great. This is one of the best located hotel to stay at Adelaide.

Room Tip: Request for Victoria Square View for some green views.
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kamchatsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AJHeath, General Manager at Hilton Adelaide, responded to this review, 28 November 2011
Dear Guest
I was delighted to receive your review of your recent stay at Hilton Adelaide and appreciate your feedback.
The hotel does enjoy a wonderful location, close to both the city and transport to the beachside suburbs.
I am also pleased you had the chance to sample our Brasserie Breakfast with its South Australian produce focus.
We look forward to welcoming you back again soon.

Yours sincerely
Michael Schmitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (401)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 November 2011

We had an enjoyable stay at the Hilton Adelaide. We got an upgrade at checkin to a deluxe room. The staff were friendly, and we thought that the restaurant was great. Only slightly negative thing for us was when arriving at the hotel, not knowing where parking was located or how to access it. The hotel's parking is located offsite about four to five minutes walk from the hotel.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skubascott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AJHeath, General Manager at Hilton Adelaide, responded to this review, 28 November 2011
Dear Guest
I appreciate your reflections of Hilton Adelaide and am pleased you enjoyed your time with us.
We do rely on a third party operator for our car parking facility as unfortunately we do not have a car park on site. We do have a valet service available as the facility is a few minutes walk from the hotel.
Thank you again for your review and we look forward to welcoming you again to Hilton Adelaide.

Yours sincerely
Michael Schmitt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 23 November 2011

I stayed at the Adealide Hilton and paid a rate of $150 per day. I had fairly average expectations as it's quite an old hotel and it was as expected. The room was pleasant with a nice view of Adelaide. It's a great location right in the heart of town and only a ten minute walk to Rundle Mall. The concierge desk was very helpful and obliging.

There is a small pool but the area surrounding it is quite neglected. There is also an indoor spa. There is an outdoor tennis court as yet

The decor in the lobby is very 1980's but the restaurant food was good and the service was attentive.

I was happy with my stay given that I had fairly low expectations and for the price paid it was good value.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ants48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AJHeath, General Manager at Hilton Adelaide, responded to this review, 28 November 2011
Dear Guest
Thank you for your review of Hilton Adelaide.
I appreciate your feedback and thank you for your kind words regarding the location of the property.
We do hope to upgrade our pool area early in the new year with new furniture to create a more modern atmosphere.
We look forward to welcoming you back to Hilton Adelaide again soon.

Yours sincerely
Michael Schmitt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Australia
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

Well appointed room with a comfortable bed and excellent facilities. Very good hotel facilities including well equipt gym, sauna, spa and outdoor pool along with running track and tennis courts. Friendly staff and lovely breakfast options. Overall very good.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AJHeath, General Manager at Hilton Adelaide, responded to this review, 23 November 2011
Dear Guest

Thank you for sharing your experience of Hilton Adelaide.

I am delighted you had the opportunity of utilizing our many and varied facilities and look forward to welcoming you back soon.

Kind regards
Michael Schmitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whyalla, Australia
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 bubbles Reviewed 22 November 2011

I recently stayed at the Hilton for one night on route for a trip overseas. The service of checking in was perfectly fine and the rooms themselves are actually wonderful with a very comfy bed.
I had my car with me and used the hotel valet parking. In the morning on picking up my car I found that my house keys were no longer attached to my car key. I obviously took this issue up with management. I was told that I lost the keys and that it was not their fault, and told me to search my handbag. I needed to leave as I had an international flight to catch, but an hour or so later I received a call saying they found the keys and would post them to me. On arriving home from overseas the keys that were supposedly posted immediately, were not waiting for me, and I could not enter my house.
Very disgruntled about the service I received, would not stay here again.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sparklysuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AJHeath, General Manager at Hilton Adelaide, responded to this review, 28 November 2011
Dear Guest

Thank you for sharing your experience of Hilton Adelaide on Trip Advisor.

Naturally I was disappointed that we did not meet your expectations particularly on departure from the hotel.

Unfortunately your house keys detached from your car keys as the concierge went to retrieve your vehicle. Once the error was discovered the team express posted the keys to your home address and we understand they were delivered to your nearest post office within 2 days.

I apologise for the inconvenience and hope that we can welcome you back to Hilton Adelaide again in the future to prove that we can do better.

Yours sincerely
Michael Schmitt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Adelaide

Property: Hilton Adelaide
Address: 233 Victoria Sq, Adelaide, South Australia 5000, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Adelaide
#11 Family Hotel in Adelaide
#16 Business Hotel in Adelaide
#16 Luxury Hotel in Adelaide
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Hilton Adelaide 5*
Number of rooms: 374
Official Description (provided by the hotel):
Welcome to Hilton Adelaide and South Australia. Centrally located in the heart of the city, overlooking Victoria Square, Hilton Adelaide is the perfect hotel for business, leisure or both! This hotel is just a stone’s throw from Adelaide’s shopping, dining, theatre and business precincts. Next door is the famous Adelaide Central Market and around the corner you will find Chinatown and Gouger Street, Adelaide’s largest restaurant precinct. Getting around is easy when you stay at Hilton Adelaide, at its doorstep is the free city tram taking you directly to seaside Glenelg or along North Terrace to the Adelaide Casino, Convention Centre, Entertainment Centre, Festival Centre and Rundle Mall. An easy stroll away from the hotel is Adelaide Oval, River Torrens and historical North Terrace. South Australians pride themselves on enjoying the good life, particularly the joys of fine wine and food. Hilton Adelaide's proximity to so many of the best wineries in the country including McLaren Vale and the Adelaide Hills, which guests can see from their rooms. On the outskirts of the city is lush countryside and 20 minutes by car or tram, lies the natural beauty of unspoiled beaches. SLEEP: Designed with the discerning traveller in mind, Hilton Adelaide's great choice of 374 accommodation rooms, ranging from stylish Deluxe rooms to the exclusive luxury of the Executive Floor and suites, set the standard for accommodation in South Australia. As a standard, each guest room offers individually controlled air conditioning, Foxtel Digital, pay movies, WIFI. Other amenities include mini bar, hairdryer, safes, tea and coffee making facilities. Smoking and special needs rooms are available. RELAX: The Executive Lounge boasts views over this beautiful city and towards the coast and offers a dedicated reception area for personalised check-in and check-out. Continental Buffet Breakfast, afternoon refreshments, evening cocktails and canapes are served exclusively to Executive Floor guests along with complimentary WIFI. ENJOY: Hilton Adelaide boasts extensive leisure facilities including a gym, sauna, an outdoor heated swimming pool and tennis court with a jogging track exclusively available to all hotel guests. WINE DINE & HAVE FUN: The latest edition to Hilton Adelaide’s food & beverage offering is Coal Cellar + Grill. Bringing it back to basics and true to its name, the menu highlights the best of South Australia’s produce using a variety of cooking methods including the feature charcoal grill and rotisserie. The wine choice is abundant with over 500 labels listed, majority from South Australia and all on display in the Cellar. The restaurant and lounge compliments the popular cocktail destination in Adelaide – The Collins Bar, so guests visiting, meeting or sleeping at Hilton Adelaide will not need to leave to have a fun night out! Coal Cellar + Grill is Seriously South Australian®. ... more   less 
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Also Known As:
Hilton Adelaide Hotel Adelaide
Hilton International Adelaide
Adelaide Hilton International

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