I booked a day trip to McLaren Vale in SA thru Tours to Go. After 9 o'clock pick up time went by I called the driver to ask how long only to be told I did not have a booking. I told him I had a voucher and an invoice. He said too late no pick up. I texted him a copy of the voucher and invoice and I then I called him to look at it only to be told I was giving him a migraine with my complaining!!!! I managed to get my money back thru Tours to Go. Turns out it was Bums on Seats fault but have not heard a peep out of them.
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