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Reviewed 14 December 2017

We treated ourselves and booked a Windward pavilion (we were given pavilion 3). The scale and quality of the resort was apparent not only as we were driven through the gates, but also upon entering the amazing open foyer with the lap pool and views of the sea in the background. We were given champagne on arrival and briefed by one of the staff who recommended the helicopter tour of the Whitsundays & landing at Whitehaven Beach, which we booked for my birthday.

Once we were shown to our room, our minds were blown by the extravagance. The pavilion was amazing as was our own private plunge pool and sun deck. The bedroom and bathroom were huge. It was exactly what we were hoping for. Yes, there was a large tree obstructing some of the view to the right, but we weren't bothered as this added to the privacy. Bath and shower were both exceptional.

We enjoyed having our independence with the use of a buggy for our stay.

As we had our own plunge pool we didn't really feel the need to use the Pebble Beach pool but we did see it. We took the opportunity to go out on a catamaran driven by one of the staff, and that was great fun. We did snorkel from the same point, but unfortunately the water was slightly murky, and even without it being so, there was not a lot of coral to be seen. Save snorkeling for Fiji/South Pacific.

There is no real beach access from Qualia, but with the buggy Catseye Beach can be driven to, and I believe you could book to be taken out to a secluded beach but the tide was not suitable for this during our stay.

Breakfast was fine (better at the Long Pavilion than in room) and we also dined there for dinner which was very nice. We dressed up but found the dress code was not adhered to by other guests.

We liked the touch of having housekeeping light the oil burner during the turn-down service, as well as the Japanese tea which was left on a tray.

Wifi was a bit sparse at times, being a resort of a large scale.

Room Tip: If you don't want any view obstruction, best to choose pavilions 4-6.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank ladyoflux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

We stayed for 5 nights at the end of our Australia tour.
From the minute you arrive at the airport and hand over your luggage tags you know you that your stay is going to be special. Walking into the Long Pavilion to check in and being met by the view across the Coral Sea is breathtaking. A couple of glasses of champagne while we went through the paperwork was a taste of things to come. Our Windward Pavilion was everything I expected it to be and so much more. Spectacular views, comfortable bed and an outside deck complete with plunge pool. What more could you wish for? We even had a wallaby family who visited and kept us amused. We had booked trips through our travel agent but it was my goal to view Whitehaven Beach from the air. The hotel arranged this for us and we were whisked off from the hotel’s helipad for our trip over the beach. On hindsight I wish I had booked everything through the hotel as the experiences they offer are much more personal.

We ate at both Pebble Beach and the Long Pavilion. Both restaurants were good. We also ate in Hamilton Island and liked the fact you could charge everything to your room. The quality of food offerings in Hamilton Island is mixed so choose wisely.
Breakfasts were always a treat and we enjoyed the fresh fruits and smoothies.

The service in all parts of the hotel is exceptional but discreet. Your every need is catered for and the whole experience was sublime. We left feeling rested and at peace with the world ready for our long flight home. I would return in a heartbeat. Thank you to everyone at qualia for making it so special.

Stayed: November 2017, travelled as a couple
Thank Scarrface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

Well what can I say.... it just gets better and better. My partner and i stayed at Qualia on their opening week and have been back now around 6 times and we both agreed this was our best stay to date.

From the warmth of the arrival to the service, food, staff and the ambience, everything just runs like clockwork. Undoubtedly the best resort hotel in Australia!!

Well done and congratulations Kyle LaMonica, we will be back.

Stayed: December 2017, travelled as a couple
1  Thank yasmin n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

Since we arrived at Hamilton Island, we could not fault one thing, you have exceeded our expectations in every area: Transfers, Customer Service, Food, Accommodation and last but not least, our Engagement. The team at Pebble Beach Pavilion Restaurant were outstanding in ensuring the proposal and the engagement dinner was delivered in the smoothest and quickest manner possible. It is now a special memory that my Fiance and I will never forget and we look forward to sharing this experience with our family and friends.

We both are very grateful to be able to stay at Qualia and we will definitely be back again. Your hard work is greatly appreciated.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Troy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

This was our second visit to Qualia, and when you visit somewhere as perfect as Qualia, there is a concern that standards may have slipped. This was most definitely not the case at Qualia.
Everything was as amazing as we remembered-except this time, we had the bonus of perfect weather!
We stayed in a Windward pavilion and our view was absolutely stunning.
From the moment we landed on the island, everything was like a dream, the greeting, the staff, food, service...could not fault a thing.
We love it at Qualia, and have decided it won't be so long between visits again.
Thank you for making our anniversary/birthday getaway so memorable.

Stayed: November 2017, travelled as a couple
2  Thank Johanna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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