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“Very delightful stay!”

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Paradise Centre Apartments
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very delightful stay!”
Reviewed 7 June 2012

After reading the reviews after booking and paying for accommodation, I was starting to wonder what I had got myself in to! Upon arrival staff was quite friendly, we were on the 8th floor and stayed there for two weeks, although the apartments could of been a bit cleaner they weren't to bad. The location of the hotel was incredible, short walks to anywhere in town. The view from our room was unbelievable with the beach out one window and the hotels swimming pool out the other. If I was ever to return to surfers I would certainly stay at paradise center apartments again! Oh and just to clarify some of the other posts, our air conditioner worked wonders! Thanks for a lovely stay.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holidayy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this review, 12 June 2012
Thank you for your time to privde us with fantastic feedback on your stay with us.
The team at the Paradise Centre Apartments are pleased your Family enjoyed your holiday.

We look foward to seeing you in the future and again your feedback is important to us to insure we exeed your expectations whilst in our property.

Warm Regards
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827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Perth, Australia
Level 5 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 May 2012

We stayed here for 4 nights in May 2012. The apartment on the 8th floor Allunga apartment 803 was very dated and disappointing. We got a good price but i would rather have paid a little extra for something more modern. The fittings are outdated, and the decor very tired, the furnishings were ancient, the bathroom, kitchen and laundry outdated. There is no way you would sit on the furniture on the balcony. The hot water out of the taps was probably boiling point and very dangerous. The bed was surprisingly comfortable but that was the only highlight of this apartment. The location was excellent as it is right in the centre of everything at Surfers. I wish I had read the reviews first, although it appears these are also hit and miss. This apartment really needs a makeover. I think it is disappointing that there is not consistency in the quality of the rooms. I understand that many are privately owned but as I booked this through a Mantra site I would expect a lot better.

  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank marden85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this review, 21 May 2012
Your feedback is appreciated regarding the dated apperance of the apartment your family stayed in during your holiday. Over the past 12 months the team have been working hard to referb owners apartments to insure guest satisfaction and encourage a positive experiance.
I am truly dissapointed that you were disatisfyed with the apartment and I will personally insure your feedback is passed onto the Owner for review and action. The team at the Paradise Centre Apartments would like to thank you for your time to write to us.The property is in a great location and we have a dedicated team that continually strives to improve customer satisfaction and apartments standards.Your feedback and time to write this is appreciated.
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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2012

We have just returned from a fantastic week at Paradise Centre. As others have said I was worried about booking it after reading some reviews on here but had stayed happily 6 years ago so booked it requesting a refurbished room. We were on the 20th floor of the Allunga building and we loved our room...especially the shower in the ensuite, it was huge. We did have a few issues that in fairness to the property were out of their control. Saying that the problems were fixed ASAP and Justin went out of his way to ensure we were comfortable, happy and compensated for the problems.
You couldn't get a better location than this one and the pool facilities are fantastic. We will definitely be staying again.
My recommendation is to request a refurbished room direct with the property as until all rooms are refurbished it would be disappointing to get an old room at the same cost.
Again Thanks to Justin for all of your help, you are definitely a major asset to the property.

Room Tip: Request a refurbished room direct with the property not through Mantra. Allunga building is closest...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Sharron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this review, 15 May 2012
The team at the Paradise Centre Apartments would like to thank you for your understanding throughout your stay and we were more than happy to assist in making your hoiday an experiance to remember. The team here pride themselves in customer service and I also appreciate your positive comments to myself also. It is appreciated.
I look foward to seeing you in October again. Take care.
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NSW
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2012

After reading other reviews I was a little concerned. I requested a high floor in the Allunga building in a refurbished apartment and was told they would do their bext to accommodate our requests. Upon arrival we were most delighted. Our apartment was immaculate and was on the 25th floor. The hotel location is excellent with everything on your doorstep. We found the night noise level to not be a problem and the dark curtains in the bedroom assisted us to have lovely late sleep ins. Staff were helpful and friendly, the pool and spa were gorgeous and we have already booked our next trip to stay here.

Room Tip: High floor, refurbished, need air conditioning
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank Tammy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this review, 15 May 2012
Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
136 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 14 April 2012

i wasn't too sure what to think after reading some of the reviews. we stayed march 2012 in a privately owned apartment which we were told was 2 brm but i suspect its only a 1 brm and what they call the 2nd bedroom was originally a dining area. anyway that aside our stay was great and we will book here again although not sure if we'd go direct through the hotel or a private owner. awesome facilities they have all been recently upgraded and when you are in the pool area you could be mistaken for being anywhere in the world. loved the convenience of the shops and restaurants underneath and in cavil mall too. beach just a short walk across the road, was disappointed to discover the walkway from the apartments has been torn down but tha's ok, the markets on wed and friday nights are great also. we were on 19th food of alunga, awesome view, yes there was noise from below at night but if your a seasoned traveller used to large cities this is not an issue, to us it's all part of the atmosphere. highly recommend!

Room Tip: if you book through a private owner ask lots of questions!
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meegeemoments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin c, Manager at Paradise Centre Apartments, responded to this review, 16 May 2012
Thank you for taking the time to provide feedback on the resort. Its great to get such positive feedback from our guests. We are very happy that you enjoyed your stay, and it sounds like you had a good time. We are looking forward to accommodating you again in the near future.
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Additional Information about Paradise Centre Apartments

Property: Paradise Centre Apartments
Address: 3 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly BreakFree)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #5 of 123 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Paradise Centre Apartments 4*
Number of rooms: 120
Official Description (provided by the hotel):
In the heart of Surfers Paradise, just 20 metres from the beach, Paradise Centre Apartments provides the perfect location to enjoy all the fast-paced action and attractions of Queensland's Gold Coast. Accommodation is offered in two 30-storey towers overlooking Surfers Paradise Beach, conveniently located above the Paradise Centre. The spacious, self-contained One, Two and Three-Bedroom Apartments all offer stunning ocean views, fully-equipped kitchens, laundry facilities, cable TV and large balconies. Extensive leisure facilities include two swimming pools, children's wading pools, a sundeck and lawn, spas, sauna, gymnasium, tennis courts and a golf putting green. There's also direct lift access to the below Paradise Centre with 110 speciality shops, restaurants and entertainment for the kids at Time Zone. The apartments offer so much for families and couples seeking a more relaxed itinerary, take in the panoramic views and cool sea breezes off the stunning Pacific Ocean from your own private balcony. Offering convenience and comfort at an affordable price, Paradise Centre Apartments is ideal for couples, families and small groups. ... more   less 
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Also Known As:
Paradise Centre Apartments Hotel Surfers Paradise
Paradise Center Hotel
Paradise Centre Apartments Surfers Paradise, Gold Coast, Australia

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