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All reviews enclosed balcony the gold coast bedroom apartment sky point sub penthouse amazing views ocean view indoor pool high floor full kitchen games room main bedroom living area washing machine and dryer great facilities tram stop family holiday
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Reviewed 20 June 2018

Stayed in ocean view 2 bedroom on level 21. Nice view and all amenities provided with daily housekeeping. Couldnt find extra bath towels though, just 4. Room can be rather cold at night during the winter cold spells as the heater can only go till a max 27 deg. Bed room 2 also doesn't heat up properly every night and auto switches off in middle of night though no timer was set.

Room Tip: Ocean view room is good
  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank bugsimpact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Manager at Q1 Resort and Spa, responded to this reviewResponded 24 June 2018

Greetings from the Gold Coast! Thank you for sharing your insight from your recent experience!. We will be sure to share your feedback with our team so that we can continue maintain the same high levels of service that you know and love. Please be do be sure to visit again as we would love to welcome you back.

Kind Regards,
Jennifer M
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

If you want a relaxing stay, this is not the place! Really run down apartments with amart furniture, broken facilities and burnt hobs. Also our booking was for two king bed rooms yet we arrived to one king and one twin single. Attention to detail is poor. Particularly noisey at night compared to other appartments in same vicinity

Stayed: June 2018
1  Thank chocdip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Front Office Manager at Q1 Resort and Spa, responded to this reviewResponded 26 June 2018

Thank you for your review, I was disappointed to read that not every aspect of your stay lived up to your expectations and I apologise that your experience was not consistent with that of so many of our Resort guests. As you did not supply a room number, I cannot ascertain if you stayed with the Resort or with a private agent as Q1 Resort has 24 hour reception, which may explain why your concerns were not rectified during your stay as private agents do not have after hours reception. Also our apartments are regularly maintained where as private units may not be.

To avoid these issues from happening again we recommend booking directly through our Q1 Resort & Spa website so you can have the same experience our Resort guests rave about.

Warm Regards,
Jennifer M
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

We were lucky enough to stay on the 70th floor and the apartment we had was simply amazing! Massive 3 bedroom / 3.5 bathroom, pool table, outdoor patio and north facing views to die for. Parking was ample and very easy and the reception staff were just lovely each time we dealt with them.

The resort is super close to Cavill Ave, the night markets, Surfers Paradise beach and has great amenities in it's precinct. Longboards does great burgers and well priced drinks and the Teppanyaki was simply delicious.

The only downside was the temperature of the pools.. due to the time of year, the outdoor was very cold and the indoor was a few degrees too cool to swim with a young child, but the hot spa made up for that! We did experience a delay in the lift service on a Sunday morning during peak check out time, so it would pay to allow a little more time to check out if you have a flight to catch.

Our family can't wait to go back and spend some more time in this amazing resort!

Room Tip: Our corner suite on the 70th floor was gorgeous - room 7001
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank frosty0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Manager at Q1 Resort and Spa, responded to this reviewResponded 24 June 2018

Thank you frosty0506 for sharing your insight from your recent experience at Q1 Resort and Spa; it is a pleasure to have you stay with us. We will be sure to share your feedback with our team so that we can continue maintain the same high levels of service that you know and love. We cannot wait to welcome you back once again for another relaxing stay.

Warm Regards,
Jennifer M
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

Stayed for 2 nights had a few business meetings. Great location. Close to trams station. Staying in a one bedroom apartment. Self contained kitchen with washing machine and dryer.
Great views.
Booked over the phone on the day as it was a last minute meetings.

Stayed: May 2018, travelled on business
Thank Natlewis22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Senior Duty Manager at Q1 Resort and Spa, responded to this reviewResponded 20 June 2018

Dear Natlewis22,

Thank you for your kind review, we are pleased to read that you had a great time and found the view great.

We look forward to welcoming you back very soon.

Regards.

Gina Santangelo
Senior Duty Manager
Q1 Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

lovely rooms and views and walking distance to cavill ave. The oinly
thing i dont like is the indoor pool and outdoor pool is way too cold.
I dont usually go in the indoor because of its temperature which should be at least 32 degrees!!

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank c0sy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nippers101, Senior Duty Manager at Q1 Resort and Spa, responded to this reviewResponded 20 June 2018

Dear c0sy5,

Thank you very much for your kind review.
We are pleased to read that you loved the view from your beautiful apartment.

Best Regards.

Gina Santangelo
Senior Duty Manager
Q1 Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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