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“Best carbonara ever”

Vapiano Soul Boardwalk
Price range: €4 - €13
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
Reviewed 4 May 2016

Vapiano at Surfers Paradise is located in the 1st floor in the Soul Surfers building, and can be a bit hard to find. The Vapiano concept is different from many other restaurants, by the fact you go to you “own” chef, and tell what he or she will cook for you. The chef gives you a lot of choices, but you decide what you want in you dish. When the dish is finish, you bring it to you table. When our finishes you go to a checkout counter and pay for all you have been eating and drinking,

We went for lunch, and I had a pasta carbonara. It was among the three best ones I`ve ever had. The quality of the food makes it mandatory to visit Vapiano when going to Surfers Paradise.

On the bad side, you need to expect some waiting before you come to the chef who is going to cook your food, and you need to wait for him to finish your food. That is not much relaxing, which a visit to a restaurant should be. But for lunch this is ok.

Date of visit: February 2016
    • Value
    • Service
    • Food
1  Thank RaymondR712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheVapianoTeam, Public Relations Manager at Vapiano Soul Boardwalk, responded to this reviewResponded 10 May 2016

Hi Raymond R,

Thank you for your review and feedback, we appreciate your time. We are pleased to hear you loved our fresh, delicious Italian cuisine - particular the carbonara, always a great choice! However, we are disappointed to hear about the long waiting time you described. We are currently trialling a new service delivery model where guests order and take a seat to address this problem. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,396)
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603 - 607 of 1,396 reviews

Reviewed 4 May 2016 via mobile

Being a hotelier myself, unfortunately we do tend to be a bit sceptical when it comes to food. However, this restaurant went over and beyond our expectations. Once you manage to reach the chef where you could place your order is that you realise that the pasta is being boiled and tossed right in front of you. The kids loved the place so much that during our visit to Gold Coast we visited this place twice. Highly recommended

Date of visit: April 2016
Thank Jagdish M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheVapianoTeam, Public Relations Manager at Vapiano Soul Boardwalk, responded to this reviewResponded 10 May 2016

Thank you for your growing review Jagdish M, we appreciate your time. We are pleased to hear we impress even the most discerning food critics! We look forward to hosting you again!

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Reviewed 2 May 2016

Best place to come with friends and not to worry about splitting bills - love the concept and the freshness of the food being prepared right in front of you - love this joint

Date of visit: February 2016
    • Value
    • Service
    • Food
Thank Anish R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheVapianoTeam, Public Relations Manager at Vapiano Soul Boardwalk, responded to this reviewResponded 10 May 2016

Hi Anish R,

We are pleased to hear you loved your Vapiano experience. We pride ourselves on the serving only the freshest ingredients, providing outstanding customer service, and a unique restaurant atmosphere. We look forward to seeing you again.

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Reviewed 30 April 2016 via mobile

We were after fine dining on Anzac Day, but everything was closed! Saw this place as pretty much our only remaining option.

Food was actually very good, but the method of having cards to swipe for food and drinks is not us. Going up to order food, and watch them cook it in a messy kitchen is not the best either. Wine list too basic also.

That said, was satisfied with the pasta I ordered, very tasty. Perhaps more of a family restaurant.

Date of visit: April 2016
Thank 215kynel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheVapianoTeam, Public Relations Manager at Vapiano Soul Boardwalk, responded to this reviewResponded 10 May 2016

Hi Kyne L, thank you for your review and feedback. Yes, we are open 364 days of the year! We only close on Christmas Day. We are pleased to hear you loved our fresh, delicious Italian cuisine. However, we do understand your concerns with the ordering process. We are currently trialling a new delivery service model in our Garden City restaurant. Patrons now order their meals and take a seat - there is no waiting in line for your food. Thank you.

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Reviewed 29 April 2016 via mobile

Fantastic restaurant. Different experience than we have had before. Love how the pasta is cooked in front of you and the idea of the swipe card. Stunning views from the balcony.

Date of visit: April 2016
Thank Natasha F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheVapianoTeam, Public Relations Manager at Vapiano Soul Boardwalk, responded to this reviewResponded 10 May 2016

Thank you for your review and feedback Natasha F, we appreciate your time. We are pleased to hear you loved your Vapiano experience. We pride ourselves on fresh Italian cuisine, outstanding customer service, and a unique atmosphere. We agree that the views are stunning from the balcony. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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