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“Great hosts, great apartments & location, location, location!”
Review of The Emerald

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The Emerald
Ranked #29 of 32 Hotels in Surfers Paradise
Greenock, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hosts, great apartments & location, location, location!”
Reviewed 1 August 2011

Our family recently stayed at the Emerald Plaza & had a wonderful stay, the hosts Paul & Glenda were very friendly & helpful, the apartment was clean & well appointed with modern appliances.We did not have our own transport & the bus stop to major attractions was only a short walk from the Emerald. The Emerald is also a short walk to Cavell Avenue where there is an abundance of shops from Supermarket, Chemist, Convenience Stores ,Take away food, Restuarants, Liquor Stores & many other speciality stores. We are from the country & I was bit concerned about the noise but this did not prove to be an issue. The Emerald is located at the end of a no through road & there are only two apartments per floor, so noise was never a problem, in fact I was pleasantly surprised how quiet it was.
After our departure our daughter realised that she had left behind her MP3 player, this was quickly resolved with a phone call to Paul who promptly located it & said that he would forward it on. Paul & Glenda are great hosts & the Emerald has a lot to offer in terms of quality accomodation that does not cost an arm & a leg with an ideal location. I would certainly recommend this venue to families or couples as the place has so much to offer.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cjo25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
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English first
brisbane
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 July 2011

VERY dissapointed! Holes in the bedroom walls. Stains on the carpet and walls. The steps to the spa bath were broken and looked very dangerous. No toilet paper supplied and if you wanted some you have to pay $1-$2. List of extra charges if you did things 'wrong' or wanted more things. Will NEVER stay there again. Was so sad that I had to stay at such a filthy place on my birthday. If you want somewhere nice to stay that doesnt have holes in the walls or that is clean DO NOT stay here!

Room Tip: Stay elsewhere
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  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
3 Thank mah0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surfers Paradise hotels

Melbourne, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 May 2011

We found this to be very well priced accommodation. Very private with only two apartments per floor. Very clean with everything you need (kitchen etc). Nice balcony overlooking the river. Location was a bit out of the way though as we were without a car, quite a walk to shops etc.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdamThwaite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 April 2011

One of the best hotels (price/value) we stayed in during our 4 weeks in Australia. Three balconys, washing machine, dish washer and refridgerator. And the view was astonishing over the Surfers Paradise skyline. The low price is probably because the maintenance of the hotel could be better, but the room was fresh and clean and the management was friendly and gave us valuable information. No free wifi was a minus.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mattias N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 February 2011

We stayed on the 14th floor and had a wonderful stay. We had 3 small balconies and all had fantastic views of the Nerang River. We were only there for 4 nights and basically had breakfast only and went out for our meals. Everything was clean and tidy and the beds very comfy. Our only complaint would be the sun coming in early in the morning as the blinds didn't quite cover the windows. One bathroom had a shower and the other a lovely small spa bath again with terrific views. The pool was heated to a lovely temperature and had the river in the background. It only took us a short walk to reach the main part of Surfers and a short drive to Broad Beach and theme parks.

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank planetwonderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Emerald

Property: The Emerald
Address: Emerald 7 Mallana St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Surfers Paradise
#14 Spa Hotel in Surfers Paradise
Price Range (Based on Average Rates): €
Hotel Class:3.5 star — The Emerald 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
High rise hotel on the river, only 10 minutes walk from the famous surf beach. Every apartment has 2 bedrooms, with a spa in the ensuite off the main bedroom. 3 Balconies with stunning views day or night. Suitable for longer stay family groups or exciting weekends away. ... more   less 
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Also Known As:
Emerald Surfers Paradise
The Emerald Surfers Paradise, Gold Coast, Australia

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