Living in port Douglas for a number of years, otz was our local and closest cafe, unfortunately even though we would of loved to of made this place our regular (being it so close to home) we were treated with complete disrespect and pure rudeness by an older woman with glasses that seemed to always be accompanied by another woman with red hair (owners?!) how people like them think they can even open an establishment blow me away, they have clearly no hospitality experience, have no people skills and no personal/food hygiene! On several occasions, by even walking in she looked at us as if to say why are you here?! And while ordering continued to cough, splutter,
sneeze and blow her nose while handling our sandwiches (which were always stale and overpriced by the way). On one occasion I asked her to wash her hands after coughing into them to which her reaction was shocked and confused. We only went in three occasions in two years but it could of been our favourite cafe with plenty of visits. There loss. People like these owners need a huge reality check. If you want port Douglas locals advise, shut it down and have a career changed.
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