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Reviewed 13 July 2018

The best place in Cairns
Impressive entrance
Welcoming staff
Large well appointed room
Much appreciated balcony with a view
Very clean room and bathroom shone
Meals and bar service excellent
Thank You Pullman Cairns International for another good stay

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ossieossie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 16 July 2018

Hi ossieossie,
Thank you for taking the time to provide your feedback, I am delighted that you an enjoyable stay once again! We hope to welcome you back again soon!
Kind Regards
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2018

The location is fantastic and the team are absolutely on point. But the hotel is tired and the wifi is non-existent.
The views are great, but facilities are tired. It’s not really a business hotel with tourist volume, which it suits down to a tea! The team make up for all the hotels aged fixtures

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Z1867UQphilipt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 16 July 2018

Hi Z1867UQphilipt
Thank you for your review, I am delighted that the location and team met your expectation! We appreciate your comments on areas needing improvement, rest assured we are working to address these, with a refurbishment currently being planned.
We hope we can welcome you back again soon!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 12 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 July 2018 via mobile

Beautiful hotel, well situated very helpful front of house service!
Husband and I stayed for the weekend couldn’t of been happier with a fantastic view over looking the beach side.
Bathroom was a little dated but clean!
Breakfast buffet was a great selection

Stayed: July 2018, travelled on business
Thank Rhiannon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 12 July 2018

Hi Rhiannon P

Thank you for your review, I am delighted that you and your husband had such an enjoyable experience! We appreciate your comments and hope to welcome you back again soon!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

Stayed here 2 nights for business. Water view room with queen bed was nice. Only issue was aircon that you cannot turn off that was aimed at the bed, not a nice feeling while trying to sleep. Buffet breakfast was good, just beware of queue in the morning. The lifts were horrendously slow, with one out being fixed to make it faster (according to a sign). Apart from that I’d recommend if you need a moderate price hotel close to the convention centre.

Stayed: July 2018, travelled on business
Thank AussieVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 16 July 2018

Hi AussieVG
Thank you for taking the time to review our hotel, I am pleased that you had an enjoyable stay for the most part! We appreciate your comments on areas we can improve, these will be shared with our management team for consideration and follow up.
We hope to welcome you back again soon!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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