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“Good Location, Tired Building”

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Rydges Plaza Cairns
Ranked #58 of 63 Hotels in Cairns
Reviewed 16 October 2017

I last stayed in this hotel many years ago and it was tired then. I was recently looking for a hotel during a recent busy time in Cairns and looking at the hotel's website images, the rooms looked like they'd been renovated.
I booked a Queen Room on the hotel's website. The room was very tired and any renovation was surface only; Paint, decor etc. the carpet was a bit grubby, rust around fixtures in the bathroom, loud rattling non-effective air conditioner etc. On the positive side, the bed was comfy, the staff friendly.
Expensive for an average room but have stayed in worse. Hotel needs a proper renovation.

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank JanNorthQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 23 of 526 reviews

Reviewed 15 October 2017 via mobile

The location is good but the rooms look tired. The tiles in the bathroom weren’t cleaned properly. Little annoying things like no DVD player but an outlet for one. No wine glasses in the room. The aircon system is dreadful such a pity as the bed is really comfortable but the aircon can’t be turned off as no fans and it is so loud. Even in low. If your staying a night then it’s ok but not any longer. And the reception staff don’t seem to have a clue.

Stayed: October 2017, travelled on business
Thank Deb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

If it weren’t for the fact I was working on business, I would have left before my first night. Rusty old fridge, mould in the bathroom. Night manager was extremely rude. Cleaners didn’t even take out the rubbish let alone change the towels. Expected much better.

Stayed: October 2017, travelled on business
Thank Kane and Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

This hotel has a great location with overpriced cafes nearby and the CBD a short walk away. Staff were really helpful and pleasant, bathrooms are dates, however they have great water pressure and plenty of space to layout your toiletries.

The hotel foyer looks very dated - not the best introduction for guests. The rooms clearly are in need of maintenance and there are some visible improvements around the pool area and bar, but there is still lots to do.

Compared to some of the newer hotels, the rooms have plenty of space and some have reasonable views across the city and water (if you are lucky).

Room Tip: choose a room which is not next to the lift well (too noisy)
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  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank jeffr001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

It was a nice experience and value for money. Less staff but quite calm peaceful hotel. Staff was really friendly and helpful. Food was really nice, Even the view from rooms were not bad as it was situated in middle of the city.

Stayed: September 2017, travelled solo
1  Thank JonSnowSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Cairns
Price Range: €80 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
Official Description (provided by the hotel):
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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