We stayed here five nights as a part of our Australian honeymoon trip.
Very easy to get to from the airport (we took a taxi which was $23 but there are also shuttle buses) and the location of this hotel is just perfect! Right opposite the lagoon, right next to a tourist centre (we booked all our trips there – they are very helpful), 5 min walk to the reef terminal and all the cafes, restaurants, bars and shops are on your doorstep! The only negative of this is that especially on Fri & Sat night you do hear people and music from the streets outside until late. We managed to still sleep fine but it might be an issue for some people. It might be ok if your room is facing the pool side of the hotel.
The reception staff was very helpful, our room was very nice, bed was comfy, bathroom big and clean (the toiletries were really nice) and we had a really good stay. The pool area is also nice with a ok size pool, spa and bbq area. The gym looked well equipped but we didn’t get to use it.
We didn’t have a problem with the room not being serviced as we did our research and knew this was the case in advance.
Cairns is an amazing place with great atmosphere and if we go there we would stay at this hotel again!More
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