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“Excellent room good location”

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Pullman Reef Hotel Casino
Ranked #2 of 64 Hotels in Cairns
Certificate of Excellence
Cairns, Australia
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent room good location”
Reviewed 22 February 2012

Just beautiful room and location, really classy and the suit are really nice and spacious , love the spa in the room

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieCairns1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review, 23 February 2012
Dear Aissieitalian,
Dear territraveller,
Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino.
Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award at the Tropical North Queensland Tourism Awards.
We do thank you for choosing to stay with us and hope to welcome you back when you next travel to Australia.
Warm regards
Wayne Reynolds
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,965 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (321)
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A TripAdvisor Member
Reviewed 22 February 2012

The level of service provided from the staff & restaurant personnel was absolutely perfect. If you would like to stay somewhere with value for money but really, really indulge and enjoy a night out, you cannot go past the Pullman! Definitely be going back there!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review, 23 February 2012
Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino.
Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award at the Tropical North Queensland Tourism Awards.
We do thank you for choosing to stay with us and hope to welcome you back when you next travel to Cairns.
Warm regards
Wayne Reynolds
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2012

Spent a couple of nights in this hotel. Very enjoyable stay. Great rooms with very good views. We had a corner suite. Huge room. The hotel is right in the middle of everything. Plenty of restaurants with in walking distance. Very helpful and polite staff. And last but no least, fantastic beds. Would highly recommend...

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank territraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review, 21 February 2012
Dear territraveller,
Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino.
Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award at the Tropical North Queensland Tourism Awards.
We do thank you for choosing to stay with us and hope to welcome you back when you next travel to Australia.
Warm regards
Wayne Reynolds
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2012

myself and my daughter booked this hotel after staying one uncomfortable night at the palm royal, stayed 6 nights, we booked this hotel because of the rave reviews and we were not dissapointed hotel is lovely, reception and concerige were excellent, this hotel had really comfy beds and offers plenty of in house entertainment with a dome wildlife park on the roof, a casino, restaurants, cocktail Bar and night club also has an illusionist on every night, we did the illusionist diner package and ate at the chinese for 69 dollars each, also ate at the flinders diner which offers cheap dinig options all food 12 dollars or under, Hotel offers free internet in the lobby, did all the tourist things and the barrier reef is not to be missed, this hotel made our holiday as cairns was our fourth destination on a month long holiday and was defo the nicest, loved it!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review, 21 February 2012
Dear heggi,
Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino.
It is great to read that you had the opportunity to enjoy some of the fantastic dining options, natural and man made wonders that we have in tropical north Queensland, there are so many to choose from. Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award at the recent TNQ Tourism Awards. I am glad we were able to make your stay in Cairns a memorable one and you enjoyed our destination.
We do thank you for choosing to stay with us and look forward to welcoming you back in the coming months.
Warm regards
Wayne Reynolds
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dural, Australia
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed 15 February 2012

On our arrival the staff were extremely helpful and accommodating. Dining in the Tamarind was extremely pleasing and very enjoyable. It is located just 1 block back from the boardwalk where we found several restaurants, one in particular "Dundee's Restaurant" where we also found the service and the food most enjoyable. We took a day trip to Kuranda, up by train and back by Skyrail and took in the various sites whilst up there. Next time we plan to stay a little longer and take in the Great Barrier Reef and surrounding islands but later in the year, idealy June to September when the humidity is not so high.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review, 17 February 2012
Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino.
Wonderfull to read that you had the opportunity to enjoy some of the fantastic natural wonders that we have in tropical north Queensland, there are so many to choose from. Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award at the recent TNQ Tourism Awards.
We do thank you for choosing to stay with us and look forward to welcoming you back in the coming months.
Warm regards
Wayne Reynolds
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Reef Hotel Casino

Property: Pullman Reef Hotel Casino
Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
Price Range (Based on Average Rates): €€€
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Official Description (provided by the hotel):
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel

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