I book a table for me, my wife and our 7-year-old son. Sarah replied rapidly. When we arrived the restaurant, I found her to be the lady serve our table.
I have to say that this is the best steak I've had during our Cairns trip. Service is good and efficient. The environment is cozy and easy. The only "imperfection" is the mosquitoes. So if you dine on the outside tables, you have to use the insect repellent provided by the waitress.
I will recommend this restaurant to my friends.