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“Incredible view, friendly staff”
Review of AquaLuna

AquaLuna
Ranked #144 of 644 Restaurants in Cairns
Price range: US$6 - US$35
Description: Sharing our environment with the majestic animals of the Great Barrier Reef, AquaLuna is one of the most unique event spaces in Australia and is perfect for all corporate events, conferences, large or small tour groups, product launches, cultural celebrations, weddings, birthdays or just about any other event you can imagine. No matter the occasion AquaLuna provides a truly memorable contemporary Italian dining experience.
Restaurant details
Description: Sharing our environment with the majestic animals of the Great Barrier Reef, AquaLuna is one of the most unique event spaces in Australia and is perfect for all corporate events, conferences, large or small tour groups, product launches, cultural celebrations, weddings, birthdays or just about any other event you can imagine. No matter the occasion AquaLuna provides a truly memorable contemporary Italian dining experience.
Reviewed 2 weeks ago via mobile

A lovely place to chat over coffee. Great to hear children’s chatter about the fish - aroused their curiosity and kept them off their electronic devices! Coffee was good too. Staff were thoughtful , re-arranged furniture for us as more guests arrived. One of the most beautiful places for a cuppa - even spotted a Ulysses butterfly in the hedge close by.

Thank sherenelambert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 139 reviews

Reviewed 3 weeks ago via mobile

Ambience and location very good Unhappy with service staff kept missing the orders first drinks and then food had to reorder
Risotto was under Cooked
Won’t be coming hear again

1  Thank Tarnjeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I took my husband here for his birthday dinner on a very wet Sunday night. Our table was not quite ready due to some guests lingering over their dessert (which they were obviously enjoying), and we were happy to wait. Apologising for this, Daniel the manager offered us a complimentary beverage from the extensive list while we waited for our table. It also gave us a chance to peruse the comprehensive and interesting menu. Once our table was available, we observed a very thorough cleaning and re-setting of the table. The staff provided an outstanding service this evening, and the food was fabulous - beautifully presented, perfectly seasoned, and the portions were appropriately sized and very flavoursome. Both my husband and I were very impressed with the overall experience. We were also offered a complimentary dessert, being my husband's birthday, and had also taken advantage of the complimentary bottle of wine, having ordered two main meals (a special offer for March). As the weather was extremely inclement, it wasn't a late evening, and after the other diners had left, the staff offered to play us our favourite song over the system so that we could dance, which we did. It was a special touch for a special occasion. Well done team, we will definitely be back to try more dishes!

    • Value
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    • Food
Thank NancyFNQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Sadly disappointed with our first experience. As locals (and annual pass holders to the Aquarium) we had anticipated an enjoyable family dining experience; unfortunately this was far from what we experienced. In a mostly empty restaurant we waited approximately 2 minutes to be seated while the manager and other wait staff acted blissfully unaware they had customers. After we were seated, we were given menus and asked if we we would like water, all pretty standard. Then came another wait of roughly 10 minutes to place our order, followed by a further wait of 15 minutes to receive it (fair enough, I appreciate it takes time to fry chips)! Our meal was delivered to our table by the manager, complete with tomato sauce dipping bowl sitting on top of the undercooked chips- great hygiene practices in place there. Pizza also ordered, dissatisfied with the quality as cold and soggy in the middle (to be fair, the crust tasted good).
It gets worse... the manager, who we witnessed during our meal working on his laptop at the table closest to the entrance, received several calls on his mobile for all to hear, eventually decided it was time to have a break and returned to clear our table absolutely wreaking of cigarette smoke. So disgusted by this we did not stay for dessert, although going by the quality of food served previously, perhaps that was for the best.

2  Thank Honest_Em_Cairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

We were a party of 4 adults. The food was amazing. We all ordered different meals & were all satisfied. The flavours were wonderful. There were staff in training & they were great, as we always say.. you need to start somewhere & people need to understand that! There was nothing to fault. The prices were reasonable, ambience was lovely with the fish in the tank watching us! A great evening. Highly recommended.

Thank simlid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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