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“Awesome Location, Great Hotel”
Review of Hilton Brisbane

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Hilton Brisbane
Ranked #20 of 170 Hotels in Brisbane
Certificate of Excellence
Reviewed 11 December 2017 via mobile

This hotel really is the only choice for me whenever I am traveling to Brisbane. The hotel seems to me to primarily cater to business workers and short term occupants in the city for work commitments, however I am usually only a casual tourist and it suits me perfectly. The amenities are good, the service is good and the rooms (I stay in the deluxe room) are well appointed. The decor in the rooms is slightly aged and could do with a slight refresher, but as per usual the Hilton beds are divine, the robes are awesome and the bathroom was nice, I have stayed in Hilton’s around the world that have nicer decor in the room, but this certainly was not awful.

The staff are always happy to help you, whether it’s ordering more towels and robes or leaving your luggage and having a drink before you leave for your flight, they always help you and remember who you are throughout your stay, a nice touch.

The location can not be beaten. This hotel is supremely located, and despite there being one newer hotel (Next Hotel) in the mall, the Hilton 100% beats Next still, as the Hilton is much closer to central station and the more ‘alive’ and exciting part of the mall. This hotel is the only choice when I travel. Definitely recommend!

Stayed: December 2017, travelled with friends
1  Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this reviewResponded 5 weeks ago

Dear Adam D,

We are delighted to read we are your hotel of choice when in Brisbane. We thank you for your recommendation and look forward to welcoming you back on your next trip to Brisbane.

Best Regards,

Chris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 10 December 2017

I had a pleasant room with a view of the city hall. The lobby is above ground whether you enter from Elizabeth or Queen Streets. The room was laid out and included a refrigerator, although a bit short on outlets or other ways to charge devices. There were some problems with the business center and no printer cartridges were available, but they were willing to print documents via an email portal. The restaurant does a nice breakfast buffet--the hotel doesn't seem to have an executive lounge. The hotel has an outdoor pool which is large enough to permit something resembling lap swimming.

  • Stayed: November 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank RichfromDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this reviewResponded 5 weeks ago

Dear RichfromDC,

Thank you for your review. We are pleased you enjoyed your view of the City Hall. The view is beautiful at night with the large Christmas tree all lit up. We do have an Executive Lounge for our Executive Room guests, which offers complimentary continental breakfast, refreshments throughout the day and evening drinks and canapés. We hope we may welcome you back again soon.

Best Regards,

Chris

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Reviewed 10 December 2017

Hotel room was quite large and very clean. The staff were very helpful and attentive. The location is excellent for shopping and transport options. I would recommend this hotel for anyone travelling to Brisbane

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank colleenmJ6043BQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this reviewResponded 5 weeks ago

Dear colleenmJ6043BQ,

Thank you for your review and recommendation. We are pleased you had an enjoyable stay during your conference and found our location convenient. We hope we may welcome you back again soon.

Kind regards,

Chris

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Reviewed 5 December 2017

Room needs a facelift , staff and service excellent! Great for girls shopping weekend .. we had room service the food good and service ! Great late checkout is available which I’d always a bonus .
Bed not as comfortable as I would have liked

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Reb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this reviewResponded 10 December 2017

Dear Reb A,

Thank you for your review, we appreciate your feedback. I have noted your feedback and it was good to see that you found our location and service suited your needs.

Best regards,

Chris

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Reviewed 4 December 2017

The suites are great. The vintage restaurant for dinner was exceptional. Best service we have had in years! Look out for Patrick and Daan. They are soooo helpful. Amazing location for city. Right on the doorstep of some serious shopping.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Carl O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisPartridgeBSBHI, General Manager at Hilton Brisbane, responded to this reviewResponded 6 December 2017

Dear Carl O,

Thank you for your review and recommendation. It was great to read that both Patrick and Daan made a great impression and we are pleased you enjoyed your meal at Vintaged. We hope to welcome you back soon.

Best Regards,

Chris

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Brisbane

Address: Hilton Hotel 190 Elizabeth St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#19 Luxury Hotel in Brisbane
Price Range: €103 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Brisbane 5*
Number of rooms: 321
Official Description (provided by the hotel):
A Brisbane icon, Hilton Brisbane is located in the heart of the city, on the ‘Paris-end’ of vibrant Queen Street Mall. The hotel features modern accommodation, award-winning dining, newly refurbished leisure facilities and 2500 sqm of purpose built space designed specifically for meetings and events. Choose from a selection of well-appointed guest, deluxe or executive rooms, or luxury suites which have been designed with each and every guest’s comfort in mind. Book an executive room or suite and enjoy access to the exclusive Executive Lounge which features continental breakfast, refreshments throughout the day and evening drinks and canapes for you to enjoy. Meet and do business in one of the 19 flexible meeting and conference rooms which have been coupled with leading-edge technology, ideal service and attention to detail. The hotel is also equipped with a Business Centre where all of your business needs can be met. Swim some laps in the newly refurbished outdoor heated swimming pool, play a game of tennis on the city’s only tennis court, overlooking the city or squeeze in a workout in the Fitness Centre. Go on a culinary journey in the hotel’s award-winning restaurant - Vintaged Bar + Grill - which showcases the best of Queensland’s world-class produce and features unique and modern dining spaces as well as a boutique wine list. Whether it’s for business or pleasure, Hilton Brisbane offers contemporary design that fulfills comfort and style, outstanding facilities and exceptional service. It is a must for both domestic and international guests and Brisbaneites alike. ... more   less 
Reservation Options:
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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