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“Getting ready for a wedding!”

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Crowne Plaza Alice Springs Lasseters
Ranked #2 of 13 Hotels in Alice Springs
Certificate of Excellence
Alice Springs, Australia
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Getting ready for a wedding!”
Reviewed 17 September 2013

The sleep n facilities were great but the juicy rump food is not very good and not value for money. We used the room to get ready for a wedding with the flower girls and it was excellent. We didn't use the pool this time but we have in the past and its great!

Room Tip: Old section is more comfortable.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 3 October 2013
Hi Julie,

Thank you for your comments about your recent stay with us. I’m sorry the food from Juicy Rump let your stay down. It was good to hear the rooms were good use for the wedding preparation.

Thanks again,

Regards, Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Daintree, Australia
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 September 2013

After 5 days in the desert ( I live in the tropics so was a real change) it was a welcome stop in Alice Springs,lovely staff, great facilities, I work in hospitality/tourism sector and was very impressed.
Can't say a bad word, really enjoyed our stay :)

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 16 September 2013
Hey Abi R,

Thank you so much for your wonderful review on Lasseters.

Regards,
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, Australia
Level 1 Contributor
3 reviews
Reviewed 16 September 2013

Stayed overnight travelling from Darwin and returning 3 weeks later. Room rate had changed within 3 weeks, asked why - answer: subject to availability (even thought it was supposedly "Territorian Rates".. I found the bar staff not very friendly, there were only two sauv blanc wines by the glass and found out after a long wait that one was not available so leaving the one choice. Had dinner at the Juicy Rump, food would have been 10/10, steak was cooked to perfection, crispy chips but the meal was stone cold even the sauce on the steak. We had waited a fair while for our meal so not sure if it had been sitting there for a long time. Very disappointing for the price. Have always stayed here on our travels down south, not sure if i will again. In agreeance with other comments needs better signage, we stayed in block 3 and is a bit of a maze getting to the casino and restaurants.

Room Tip: Stay in block 1 if you want to be close to casino/restaurants. Block 3 was handy to the car.
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  • Stayed August 2013, travelled as a couple
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    • Service
Helpful?
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 16 September 2013
Hi Lee,

Thank you for your review on Trip Advisor. I am sorry to hear your stay was not up to par with your previous stays. The room rates at Lasseters fluctuate depending on our occupancy so you may have caught us at a busy time when you returned from Darwin.
I have passed on your Juicy Rump comments to the food and beverage manager to look into.
Thank you again for your review.

Regards,
Kate
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Melbourne, Australia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 September 2013

Very comfortable and a worth while stay - Friendly and couteous staff, offered an upgrade upon arrival which was pleasent, I travel to Alice Springs often and love the rooms so much that this is my choice tor this area, Rates very reasonable.

The room service menu is a bit light on and predictable - the preparation and quality of food from the juicy rump has gone down hill somewhat over the past 8 months or so otherwise a very good stay

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 16 September 2013
G’Day Andrew.

Great to read you enjoyed your stay at Lasseters. Juicy Rump has recently launched a brand new menu and our new restaurant Tali opens in October. I hope you can experience these when next return.

Regards,
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2013

My wife and I stayed 3 nights at Lasseters, with full buffet breakfast most mornings plus 2 dinners at The Juicy Rump. Our room was almost new, very spacious and well cooled, comfortable bed, big bathroom, private balcony overlooking outdoor swimming pool. TV was faulty, but a quick call to Reception had it fixed promptly. Current renovations had little effect on our stay - a great location next to the McDonnell Ranges, I'd easily stay there again.

Room Tip: Rooms in Block 5 are new, east-facing would be cooler
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dugal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 16 September 2013
Hi Dugal,

Thanks for your review on Trip Advisor.

It was great to hear that you had such a good time in our Premium rooms. The views of the ranges are magical I have to agree, especially on sunset.

Thanks again.

Regards,
Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Alice Springs Lasseters

Property: Crowne Plaza Alice Springs Lasseters
Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Phone Number:
Region: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
Price Range (Based on Average Rates): €
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 
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Also Known As:
Lasseters Hotel Alice Springs

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