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Reviews (9,660)
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5,056
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Reviewed 13 December 2017

Lovely room, comfortable bed, good food and friendly service.
Wish my stay was longer.
The bar on level 2 was relaxing and the staff member was wonderful.
Room service was great, we had the burgers and they were delicious.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank S9481MRcathyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 14 December 2017

Dear S9481MRcathyb,

Thank you for taking the time to share you great review from your recent stay.

We are passionate about delivering exceptional guest experiences and giving outstanding service. I am pleased to learn that you really enjoy staying with us.

Thank you once again for your kind words and valued loyalty, and we look forward to welcoming you back again soon.

Kind Regards
Abhishek Sinha
Director of Operations

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Reviewed 13 December 2017

The location was excellent and the view from the bedroom 2806 was very nice. The staff was friendly and the check in Cheek out was pretty easy. The room was clean and well equipped. Cannot complain about anything. I would highly recommend this hotel.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ssp553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 14 December 2017

Dear ssp553,

Thank you for your feedback and for taking the time to tell us about your positive experience. The Amora Hotel Jamison Sydney prides itself on our level of “True Amora service" philosophy and ensuring satisfaction in every aspect. I am glad to learn that this was demonstrated throughout your stay and we look forward to welcoming you back to the hotel in the near future.

On behalf of our entire team here at Amora Hotel Jamison Sydney, we thank you for your support.

Kind Regards,
Abhishek Sinha
Director of Operations

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Reviewed 12 December 2017

We stayed at the Amora Jamison following a long haul flight from London. We were upgraded to a deluxe corner room from where you could see glimpses of the harbour and the skyline, all within a short 5 min walk to Circular Quay. The pool, sauna and steam room were welcome and fabulous and the beds amazingly soft but firm and luxurious. I would definitely stay again and thank you to all the hotel staff who made us feel so welcome.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Q3955UIsharona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 15 December 2017

Dear Q3955UIsharona,

Thank you for your wonderful feedback. Located in one of the most convenient locations in Sydney, we’re delighted that you had a great stay with us. We certainly appreciate the kind words and hope to welcome you back again soon.

Kind Regards,
Abhishek Sinha
Director of Operations

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Reviewed 12 December 2017

Easily the best luxury hotel in Sydney. Can't thank Amora enough for making our stay more than accommodating and luxurious. Conveniently located, an abundance of accessible facilities and rooms with amazing views of Sydney Harbour and surrounding city. Will definitely stay again!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 527joshua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 14 December 2017

Dear 527joshua,

We appreciate the valuable feedback that you have provided the hotel. As a 5 star hotel, we pride ourselves on the service we deliver and we are pleased to learn that your experience reflects the high standards that we strive to achieve.

On behalf of our entire team here at Amora Hotel Jamison Sydney, we thank you for your support and I hope we can welcome you back to the hotel in the near future.

Kind Regards,
Abhishek Sinha
Director of Operations

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Reviewed 12 December 2017

Our overall stay was really enjoyable but checking in was horrendous as the staff member just didn't seem to know what she was doing. The other staff members on each side of her checked in three lots of people and ours still hadn't finished as she just didn't seem to know what she was doing! We paid extra for the Club Rooms (as per your email to upgrade at $65 each). When we went to the Club rooms just after five (after taking SO long to check in) our card would not go to that floor so we went back to our room and phoned reception and they said we would have to go back to reception for them to key it in then back again to the Club room. On Sunday when we had breakfast there they had no record of us and after a bit of time they discovered our room was on their list but only one of us (good job I was honest when I checked out). I can't remember her name but she need more training for certain. On a positive note the bed was the best I have ever slept in (including our own) and the pillows were perfect. The room was lovely and clean and quiet and the staff (except one) were really nice. We were going on a cruise the next day so we just walked with our cases to Circular Quay overall an enjoyable food. The Club Room option was great.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Q930ZAchristinej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abhishek S, Manager at Amora Hotel Jamison Sydney, responded to this reviewResponded 14 December 2017

Dear Q930ZAchristinej,

Thank you for taking the time to share your recent experience at the Amora Hotel Jamison Sydney.
Upon reading your feedback I was really disappointed to know that the service you witnessed from our Front Desk staff was unsatisfactory. We strive to present a ‘True Amora’ experience and this was clearly not displayed by our staff member. I have personally spoken with the particular team member involved in this issue and have been counselled and trained her to be more professionalism of her attitude towards the guest at all times. . I sincerely apologise for the inconvenience this matter may have caused you and thank you for bringing it to our attention.

On behalf of our entire team here at Amora Hotel Jamison Sydney, we thank you for your support and I hope we can welcome you back to the hotel in the near future.

Kind Regards,
Abhishek Sinha
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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