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Reviewed 11 June 2018

Ask for a room away from the lift so the noise isn’t so bad,,,,,,,, otherwise the room was really lovely ,,,,,we liked how our child had a separate area but we could still see and hear her ,,,,lovely hot shower

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank sandlthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayWell_Operations, Front Office Manager at Park Regis City Centre, responded to this reviewResponded 14 June 2018

Dear sandlthomas,

We are delighted to know you enjoyed your time with us and we appreciate the kind words regarding our modest hotel.

It was disheartening however that the noise from the elevators inside the hotel put a negative aspect on an otherwise pleasant stay.We will ensure all future reservations do not come with this allocation.

We do hope we have the opportunity to welcome you back again.

Staywell,
Anthony Davis
Front Office Manager
Park Regis City Centre


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Park Regis is central to most attractions. Just a short walk to Hyde Park, Museum, ST. Mary's Cathedral and QVB. Also close by are the entries to Town Hall, Museum and St. James stations. 10 minute walk to Darling Harbour. Plenty of places to choose from to eat

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank PiripiJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayWell_Operations, Front Office Manager at Park Regis City Centre, responded to this reviewResponded 14 June 2018


Dear PiripiJB,

We are delighted that you had a great stay with us and that you appreciated various aspects of our hotel. Our hotel is indeed located strategically near to the train station, shopping malls and restaurants. We are also pleased to hear that the hospitality of our hotel staff had left you with a positive impression. This gives us motivation to continue delivering service excellence to our valued guests.

Your patronage is valuable to us and we certainly look forward to welcoming you back again.


Staywell,
Anthony Davis
Front Office Manager
Park Regis City Centre


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

At the time of check-in i was allotted one room. The room was good. However when i checked out then staff asked me to paY 135$ as my room was upgraded. However, nothing was told me beforehand at the time of check-in. This was very unreasonable on behalf of the staff as they did not tell me anything at the time of check- in.The staff was not ready to listen at the time of check-out and they charged an unreasonable amount of 135$ from me at checkout. I checked in on 10.05.2018 and checked out on 13.05.2018.
My booking was done in the name of Mohak Bhagat.

  • Stayed: May 2018, travelled as a couple
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Thank mohakbhagat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayWell_Operations, Front Office Manager at Park Regis City Centre, responded to this reviewResponded 14 June 2018

Dear mohakbhagat,

Please accept our apology that we did not meet your expectations on this occasion.
I would welcome the opportunity to discuss your concerns in greater detail, and request your assistance in emailing me directly to discuss your issues further.


Staywell,
Anthony Davis
Front Office Manager
Park Regis City Centre
fompr@parkregishotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

The staff seemed disinterested & unfriendly when checking in. The room was unimpressive & dated. The matress was hard and appeared really old. A few matress toppers were placed on top of the bed but did little too increase comfort. The noise from the street was loud throughout the night with siens, people yelling & sirens. The only selling point was locality - close to Darling Harbour & city.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank christinelamplough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayWell_Operations, Front Office Manager at Park Regis City Centre, responded to this reviewResponded 14 June 2018

Dear christinelamplough,

We were all very sorry to learn via your review that you did not enjoy your night with us.
This is not the usual experience we strive to provide our guests, and thank you for highlighting your concerns within your review .
I would welcome the opportunity to discuss your concerns in greater detail, and request your assistance in emailing me directly if you would like to discuss your issues further.


Staywell,
Anthony Davis
Front Office Manager
Park Regis City Centre
fompr@parkregishotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Efficient staff, good size room, everything clean & tidy. Very good location for shopping and food courts & bars,/bistros. Very close to Hyde Park and train stations making it very easy to plan a trip to any attraction.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Regina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StayWell_Operations, Front Office Manager at Park Regis City Centre, responded to this reviewResponded 14 June 2018


Dear Regina J,

Thank you for your candid review! We appreciate your kind words regarding our team and their great service; not to mention the fact that you loved the look and feel of the hotel and our prime location.

We do hope we have the opportunity to welcome you back again.

Staywell,
Anthony Davis
Front Office Manager
Park Regis City Centre


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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