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All reviews pool suite magnificent gardens storage space hotel is perfect olvera mclaren mallorca finca castel
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Reviewed 16 September 2020 via mobile

The castle is magnificent on approach with beautiful gardens and an impressive drive.
The management are slightly cold and not very friendly. They are efficient and certainly not rude but there is no warmth in the welcome. This makes for a slightly intimidating atmosphere in which one feels uncomfortable asking for something.
Unfortunately we were given a room (apparently an upgrade) with very little storage space which was overlooking the outside dining area. If I wanted to hang my bikini or towel out to dry, all the diners would be viewing it.
We decided that we could not tolerate this room, so upgraded to a room with a terrace and more storage. This was in one of the outer buildings which was much more private and pleasant.
The decor of the room is not to my taste although it is harmonious. It is very brown and outdated. The bathrooms are large and the finish everywhere is extremely expensive and well executed. However the marble floor is very slippy in the bathroom when wet and I fell over, luckily without hurting myself, but it could be very dangerous.
The dining is reasonable, although there wasn’t much on the menu that appealed. Having said that, I was advised to have the sole which was very good.
The dining area is beautiful and very pleasant to sit in with a view of the mountains and the swimming pool.
The swimming pool area is absolutely lovely. It is well equipped with really nice loungers and the pool attendant could not be more helpful.

PS. The drive over the mountains to Port d’Andratx was stunning.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank 991ruthien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern Spaude, Director General at Castell Son Claret, responded to this reviewResponded 4 February 2021

Thank you very much for your feedback.

I am pleased to hear that you did enjoy some part of your stay with us and have taken note of your points of critisim. We have recently inauguared our new garden and pool suites which has a more modern look and feel.

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2020

Everything about this hotel is perfect, the setting couldn't be more stunning - surrounded by countryside & mountains, peaceful but close to Andratx & the port for lunch/dinner. The building is a fairytale castle set in impeccable gardens. The restaurant serves light healthy food & the service is wonderful! The Pool Suite is a dream - we honestly wanted to move in!
Thank you to Björn for your lovely welcome!
We will be back as soon as possible :)

Date of stay: September 2020
Trip type: Travelled as a couple
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern Spaude, Director General at Castell Son Claret, responded to this reviewResponded 4 February 2021

Dear Laura

Thank you very much for your warm words. I look forward to welcome come you back once we open in the spring.

Kind regards

Björn Spaude

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2020

A journey to perfection. Driving through the nice country side we reached the beautiful site of Castel Son Claret. The spectacular entrance led us up an alley and we parked the car in the shade of ancient olive trees.
We then walk up to the Castel going through magnificent gardens surrounded by the music of nature, running water and the scents of the flowers and trees. Like a taste of Eden.
We reached the impressive old Finca were the staff great us under the Porch. Moving to the pool side we first enjoy a drink in the garden. Special mention to the very professional and knowledgeable bar tender who introduced us to very nice and creative cocktails, blending and balancing all the specific tastes from the island. Food at the table was superb with all fresh products from Palma, cooked and presented at perfections. To accompagne the meal we had very nice Callet wine, unique to Mallorca. Service was utmost friendly and impeccable.
To summarize it a lovely and relaxing evening out, far away from the noisy coastal places.

Date of stay: August 2020
Trip type: Travelled with family
Thank jennipiupiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern Spaude, Director General at Castell Son Claret, responded to this reviewResponded 4 February 2021

Thank you very much for your description of a perfect stay in Castell Son Claret and Mallorca.

It was a true honour to servce you.

Warm regards

Björn Spaude

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Reviewed 3 March 2020

Our second stay at the hotel and including a memorable experience at the Michelin restaurant. We've also visited the Olivera restaurant on separate occasions. It is (in our opinion) one of the best hotels we've ever experienced enhanced by its wonderful and idyllic location. Service is really excellent and nothing is too much trouble.
We'll return without doubt in the not too distant future.

Room tip: We've only ever stayed in the main building, which was most convenient.
Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
Thank MALLORCA88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern Spaude, Director General at Castell Son Claret, responded to this reviewResponded 7 April 2020

Thank you very much for your kind feedback. I am so happy that you had the chance to enjoy Castell Son Claret and all our services before the season was disrupted by the CoVid19.

I hope that I will have the chance to welcome you back soon again.

Best regards

Björn Spaude

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Reviewed 23 October 2019

During the space of this entire summer we have been very fortunate to enjoy the sumptuous food delights and wonderful service that this incredible hotel has to offer. We have stayed in this hotel many times and this year we have continued to revisit their Olivera restaurant. Not only are the surroundings beautiful inside and breathtaking outside the restaurant staff are amongst the finest you will ever find in any 5 star restaurant throughout the world, they really are very special. So if anyone is looking for Spanish cuisine in a peaceful but classy environment, look no more, this really is a jewel in the crown!

Room tip: its ideals for both families and couples
Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
1  Thank teresahaynes39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bjoern-Spaude, Director General at Castell Son Claret, responded to this reviewResponded 29 October 2019

Dear teresahaynes39,

Thank you very much for your wonderful feedback. I am very happy to hear that you enjoyed once again your stay with us in Castell Son Claret. It will be an honour to share your precious words with the entire team.

We truly believe that small details make the difference, and feel delighted knowing that the Castell´s experience met your expectations.

I´m looking forward to welcoming you back in a near future.

Best Regards.

Björn Spaude
Managing Director

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