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“You couldn't want a better location!”
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Very good
51 reviews
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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Very good - based on 51 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Coffs Harbour, Australia
Level 6 Contributor
175 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“You couldn't want a better location!”
Reviewed 23 September 2010 for a stay in September 2010
people found this review helpful

I have to admit there were a couple of disagreeable negatives with our stay but overall I would happily recommend Casa Toucan.
Firstly, on arrival, we were locked out of our apartment until 7pm - and by then panic had set in (an unfortunate communication problem on their part but we were the ones who suffered). Secondly, the manager thought it was ok to "sublet" the pool (a very small pool) on Saturday afternoon to her friend + grandchildren (who stacked the poolside furniture to to construct tunnels, climb on etc ... and 5 hours around the pool with no toilet .... hmmm they had to go somewhere!). Not right.
BUT I would still recommend this property. The location is superb.
It is right on the beach.
It is private.
It is quiet
It is virtually next door to La Suegra de John Gray.
It is a very short stroll to the town square.
It has beautiful views of the sea, the boats, the lighthouse, the wharf.
It has air-con in the bedroom.
It has WiFi
It is very clean, reasonably well appointed and comfortable (though I was glad to say goodbye to that hard bed).

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway People with disabilities
Older travelers Tourists
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Sep 2010
Please note that this review was of a stay during prior ownership and prior management. We bought Casa Toucan in 2011 and no longer use an outside manager, and we will never have the problems cited in this review. Also, the "hard bed" was one of the first things we replaced!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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