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“Not an opinion just relating my experience.”
Review of Raitex Hotel

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Raitex Hotel
Ranked #1 of 5 Hotels in Artyom
Reviewed 29 September 2014

I had arranged two rooms for my self and son and a transfer through Booking.com for an overnight transfer between Petropavlovsk Kamchatka and Tokyo.

We landed on a domestic flight as scheduled at 1930 and found no welcoming transfer. The taxi counter informed us there were no taxis available. I then realised it was 1930 on a Saturday night so it was a plausible possibility. The information desk lady was able to contact the hotel who assured us a car was on its way. After 30 mins at our request they rang again only to be told that they had arrived but we were not around. She assured them that we had not moved from the entrance area and no one had arrived. We were again assured that a car would be there in 10-15 minutes. 20 minutes later Tania arrived and escorted us out to two private cars The first was clearly too small to take us and our two suitcases. The other driver was also complaining that his car was not big enough, however I managed to put our suitcases in the boot along with all his rubbish and my son and I squeezed in the back. The cost? 500 roubles.

At the Hotel a disco was in session. Yes it was Saturday night. We checked in OK and up to our rooms. The room was clean, adequate and with a typically small east European bathroom.
After a hot shower I went to bed expecting that the throbbing music would cease at some time shortly after midnight. It ceased at 0145.

I went down for my included breakfast and was shown to a table and promptly given a large cup of tea. I asked for and was given a coffee in exchange. No menu was presented but I (along with the North Vietnamese group in the room) was given a plain omelette with a slice of plain bread. I asked for a second cup of coffee but was told I would have to ask the Manager. I left.

Checkout went smoothly and the receptionist was friendly and fine although very little English.
Our 500 rouble transfer arrived (a private car again) and delivered us on time to the airport.

That was our experience and having said that I would point out that this is Eastern Russia, with little experience of Western tourists and their expectations. Roubles can only be bought at a Bank unless you want to deal with some person sitting in a SUV on a street corner. Service was not high on the Communist agenda and it is a concept that they are still struggling with.

Western tourists with hard foreign currency are seen as an opportunity to make some money.

Would I stay here again? The hotel itself was fine as far as this part of the world goes. It was just a place close to the airport to have a shower and hopefully grab some sleep. It was just bad luck that this was a Saturday night and there was a disco and a wedding on. Breakfast was an inclusion but next time I would give it a miss and eat at the International Terminal. I would stay again as a quick overnight transfer stay but hopefully not on a Saturday night.

  • Stayed: September 2014, travelled on business
    • Value
    • Cleanliness
    • Service
3  Thank GIConan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 46 reviews

Reviewed 16 August 2013

We ( me and my wife) reached Vladivostok at 1:30 AM from Hong Kong ( supposed to reach at 11:30 pm) on 3rd August, 2013 morning. We had similar experiences like rogainer but not that bad.... We booked this hotel through Bookings.com as we were aware that Vladivostok city was some 45 kms far away and we had to take another flight at 10:30 AM on 3/8/13 to Kamchatka. When we arrived at the airport, there was only one taxi counter and we were told that it would take some time to get a taxi and we could try our luck outside. We went to an Information counter ( a lady was working who could speak English when all the outlets were closed! ) and she informed that she could not call this hotel. We did not have roubles and there was no outlet in the airport to change the money. Finally, the taxi lady fixed a taxi and she informed it would cost rouble 250 to go to Raitex, suddenly, she found an opportunity ( of seeing two stranded Indians in Vladivostok area) and told Rouble 250 per person! Actually, few travellers were sleeping on the chairs provided in the airport and we considered that and rejected for having paid the full hotel tariff through Booking.com. After some 15 minutes, we got a taxi and the ride to the hotel on empty streets ( the last 200 mts on a dirt road) at 2 AM was only a nightmare which we would like to forget. When we reached the hotel, there was one staff and a reception lady and both were sleeping. Raitex is a small tourist hotel. We informed that we wanted to change the dollars to roubles to pay the taxi driver, the hotel lady told that she could not do as the cash box was locked! We were speaking in English and they were answering in Russian! Finally, with the good efforts of the hotel staff, the taxi fellow took USD 50 from me and gave the change in roubles! After this, we slept in this hotel for about 3 hours ( the rooms were big and was provided with a hot water shower ) and after a very small breakfast, we went to the airport and this time we simply pulled out 200 Roubles which the taxi guy accepted and went off. This is the normal fare!

Then we entered the airport with a huge bill board glowing in neon " Vladivostok International Airport " in Russian ! We changed the money and had a good breakfast in the airport and took our flight!

Anyway, the ride to the hotel and a stay in that hotel Raitex at 2 AM was a good pointer to us as what we should next time while traveling in an alien country in the middle of the night!

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Qwelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013

Artem is the part of Vladivostok closer to the airport, so this hotel is well-located for a short one-night stay-over. I have no idea what it offers within immediate walking distance.

Reception staff were very helpful sorting out documents, and the café staff were exceptional. Room was more than adequate for the one night.

Extra-ordinary TAXI experience: I did my research and knew that 200-300R was about the right fare from the airport to Raitex. At baggage collection I was told I needed to buy a taxi ticket at the official taxi stand there, and pre-pay: I showed the paperwork of the Raitex Hotel and was told 1500R was the fare. No amount of discussion could gain me any headway on this amount though I was 95% certain I was being fleeced [I rationalised it as my contribution to foreign aid that day].

Outside the terminal I was directed to the correct taxi where the driver immediately looked at my 1500R receipt and said that's too much, it should be 300R, and to cut a long story short he refunded the balance when I alighted. Net result was I had a very positive view of Vladivostok, and driver-777 received a good tip. Surely, someone can fix up the nonsense at the official taxi stand at baggage collection.

For many tourists, taxis are the first impression of a new city so it is vital that the service, communication and charging meets the customer-service standard of any good hotel. It is not hard, and this driver set the standard - thank you.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank rogainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
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Stayed: November 2017, travelled with family
Thank Erofey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile
Google Translation

Stayed: October 2017, travelled with family
Thank Анжела Д
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raitex Hotel

Address: Klyuchevaya St., 1/1, Artyom 692760, Russia
Region: Russia > Far Eastern District > Primorsky Krai > Artyom
Amenities:
Bar / Lounge Restaurant Shuttle Bus service
Hotel Style:
Ranked #1 of 5 Hotels in Artyom
Price Range: €40 - €43 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Raitex Hotel 2*
Number of rooms: 44
Reservation Options:
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