Nice territory, pool, sauna, in the winter time is very fine also in summer but to many mosquitos. Recommended, but expect it to be quite expensive visit. Rooms are fine, even the economy class. Stuff is ok
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MMMNCR
San Jose, Costa RicaGreat place for a getaway!!
Review of Skandinavia Country Club & SPA
Reviewed 24 Nov 2018via mobile
If you want to relax while being in a great place this is the place to stay in. It’s a nice cozy hotel in the middle of a Russian forest, just steps away from the Baltic Sea bay. The rooms were the perfect size. Breakfast buffet included with good tasteful options. Cured salmon was my favorite. The restaurant is this nice, cozy, welcoming wooden building, with huge windows and a view to the hotels green areas. Room service was good but the food was only ok, at least the options I tried. But taxis are considerably low price in case you want to try other restaurants in the area.
I would say one of the best features are the pool and the hot tub. It makes it even more enjoyable when the weather is cold outside. It was memorable. And the landscape around it makes you want to stay there longer. They even used
the area to film a commercial while I was there, so that tells you that the place is really neat and well maintained.
The staff was really nice and helpful, always attentive and assisting in anything that you asked with a nice smile on their faces!
I would stay there Again and would totally recommend it.
Date of stay: September 2018I would say one of the best features are the pool and the hot tub. It makes it even more enjoyable when the weather is cold outside. It was memorable. And the landscape around it makes you want to stay there longer. They even used
the area to film a commercial while I was there, so that tells you that the place is really neat and well maintained.
The staff was really nice and helpful, always attentive and assisting in anything that you asked with a nice smile on their faces!
I would stay there Again and would totally recommend it.
Trip type: Travelled solo
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Анастасия Ф, Менеджер по обслуживанию клиентов at Skandinavia Country Club & SPA, responded to this review
Responded 29 Nov 2018
MMMNCR, good day! We are pleased to hear you had a wonderful overall experience in our hotel! Thank you so much for your recent review and your constructive feedback.
We are pleased to hear you had a wonderful overall experience in our hotel! I have shared your comments about the staff with our management team and will work to ensure we improve. Thank you again for your comments. I am sure I will be able to welcome you back to the Hotel in the near future. We will be glad to see you again in our hotel. Sincerely, Skandinavia Country Club&SPA.
We are pleased to hear you had a wonderful overall experience in our hotel! I have shared your comments about the staff with our management team and will work to ensure we improve. Thank you again for your comments. I am sure I will be able to welcome you back to the Hotel in the near future. We will be glad to see you again in our hotel. Sincerely, Skandinavia Country Club&SPA.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nikolayg353
Porto, Portugal
278
via mobile
Date of stay: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Анастасия Ф, Менеджер по обслуживанию клиентов at Skandinavia Country Club & SPA, responded to this reviewResponded 31 August 2018
Nikolay, good day! Thank you for your positive comment about our territory and swimming pool with jacuzzi. Hope you enjoyed your stay. We will be glad to see you again in our hotel. Sincerely, Skandinavia Country Club&SPA.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thomasdA6600WT
New York City, New York
57101
via mobile
We spent 4 days with my wife and my 2 years old child to relax. We left with mixed feelings and definitely not relaxed..
On one side this hotel has very nice intrinsics:
- nice location right next to the beach with nice walks along the coast
- nice equipment in the hotel (swimming pool, hammam...)
- good food with variety of choice
On the other side the service was terrible and therefore the value for money quite low (total bill of our stay was over 1000€):
- some people from the reception were literally aggressive with us: « you lie you never told us that you were disturbed by the noise », « you don’t have money how will you pay? » ringing at our door at midnight for us to pay... whereas it was their card machine which was not working!!!
- hotel was organizing wedding EVERY DAY (so 4 weddings in 4 days) so as a result we got loud music with noisy boum boum EVERY night in our dacha (which was supposed to be the most luxurious one and was therefore the one chosen by couple to organize their party), difficult for us to relax and for our 2 years old child to sleep...
- the last day we learnt at 12:00 during the check out that we had to leave instantly (because a wedding privatized the hotel) and we couldnt get access to the swimming pool or the restaurant anymore (how to feed our 2 years old child? Would have been good to know before, no?) whereas the day before we arranged with the reception a pick up at 5pm with the taxi so that we can access the swimming pool the whole afternoon (?? why not telling us at that moment that there was a wedding and everything will be closed?? They did not know obviously. Very bad communication within the teams internally I guess)
So a few advices for you staff of the hotel if useful:
- Increase communication and transparency among your teams, especially the ones at the reception
- When you organize weddings (which seems to be the case every day during summer - sunday, monday, tuesday, wednesday during our stay) inform all your guests before, especially the ones sleeping in the luxurious dacha (who are the ones paying the most expensive price and therefore the one expecting most probably the best service and the most relax atmosphere...)
- Train your staff to think « customer first » and be nice and helpful with your guests...
Date of stay: August 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Анастасия Ф, Менеджер по обслуживанию клиентов at Skandinavia Country Club & SPA, responded to this reviewResponded 31 August 2018
Dear Guest! Thank you very much for your feedback and the time you gave us to post your comment! We are glad that you were satisfied with the room, the location of the hotel and restaurant. At the same time, we are sorry to learn that settling in a hotel was associated with negative impressions for you and that you associated the activities of the service and accommodation with a personal attitude. Let us emphasize that according to the rules of settling into the hotel upon arrival it is necessary to provide a guarantee of payment for accommodation and possible additional expenses. It is valid in rules of the hotel. The reception and reception service operates within the procedures and rules.I have shared your comments about the staff with our management team and will work to ensure we improve. We hope for your kind understanding and will always be sincerely glad to receive you at our hotel, especially that managment team makes everything for your nice stay and check out. Kind Regards, Skandinavia Country Club&SPA
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LetyciaJanot
São Paulo, São Paulo, Brazil
3221
I spent two days at the spa attending a weeding. It is a nice place the rooms are cozy, very good breakfast and friendly staff. It is located in front of the beach and there are bikes to rent at the hotel. The swimming pool is also very nice.
Date of stay: June 2017
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ookuneva
Moscow, Russia
79155
via mobile 
The club offers an interesting concept: it gives you a flavour of early XX century together with the pleasures of modern time. The two jewels of this complex - the Shelepin Dacha (housing currently a restaurant and a spa centre) and the Likhacheva Dacha - were built in 1904 and 1903, respectively.
The 25 meter swimming pool is heated to 28 C'.
Activities offered by the club include tennis, cycling, horseback riding, ping-pong and others.
And of course, that's the beauty of the Gulf of Finland with wide beaches, century-old pine trees that we fell in love with. Too bad we only had three days to spend there.
Date of stay: June 2017
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RichardL411
Oslo, Norway
2817
Stayed here for just one night (really wish it had been longer) - 15.04.2017. Situated close to a beach on the gulf of Finland, this hotel is a hidden gem. Just 50 mins. from St. Petersburg it's far enough away for the pace of life to have slowed to a crawl :-)
The hotel has all the facilities you could want - the main restaurant was excellent and those views....., the spa was perfect, the rooms quite OK (not lavish, but clean and neat) - a walk on the beach in the snow was quite surreal !! Just a great place to be. Hope to go again !!
Room tip: Top floor is best as they have live music some evenings - not too late though
Date of stay: April 2017
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