We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Urvil B

Very Bad resort

1.0 of 5 bubblesReviewed 21 Apr 2021
NOO FOR INTERNATIONAL TOURIST! They cancelled my old Registration and never gave a new document and now my VISA application is cancelled because of them. When we called them, they said they cannot help, if you guys cannot deal with International law, then don't invite them to your resort
Date of stay: April 2021
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Загородный Клуб Терийоки, Другое at Terijoki Hotel & SPA, responded to this review
Responded 27 Apr 2021
Уважаемый Урвил! Насколько нам известно, недоразумение, произошедшее при регистрации в отеле, улажено. Благодарим за обратную связь.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Один из корпусов АЭП
Contact accommodation for availability.
2.6 km from Terijoki Hotel & SPA
Contact accommodation for availability.
0.2 km from Terijoki Hotel & SPA
Free Wifi
Free parking
Пожалуй, самый любимый пляж СЗО
Contact accommodation for availability.
1.8 km from Terijoki Hotel & SPA
Бассейн
Contact accommodation for availability.
1.5 km from Terijoki Hotel & SPA
Free parking
Pool
осень
Contact accommodation for availability.
2.2 km from Terijoki Hotel & SPA
Contact accommodation for availability.
2.1 km from Terijoki Hotel & SPA
Free Wifi
Pool
Contact accommodation for availability.
Contact accommodation for availability.
0.5 km from Terijoki Hotel & SPA
Contact accommodation for availability.
0.7 km from Terijoki Hotel & SPA
Contact accommodation for availability.
2.1 km from Terijoki Hotel & SPA
View more hotels in Zelenogorsk
Reviews (280)
Filter reviews
280 results
Traveller rating
128
54
36
34
28
Traveller type
Time of year
LanguageAll languages
Traveller rating
128
54
36
34
28
See what travellers are saying:
Selected filters
Filter
Updating list...
1 - 6 of 280 reviews
Reviewed 24 September 2020

We loved the place. Stayed there for three nights in September, during shoulder season. We booked a sea-view standard room which boasted a mind-blowing panorama over the Gulf of Finland and generally was cozy, comfortable, tidy, practical and warm (important when it's windy outside).
Service was professional and friendly, chambermaids did a great job, girls at the reception desk were genuinely hospitable, rather knowledgeable and well-trained. Smörgåsbord breakfast was gorgeous and lavish, their home-marinated salmon tasted like real Scandinavian lax and they offered kids buffet as well. Marvellous!
It was slightly puzzling, however, so see rather a basic bathroom with inexpressive tiles in otherwise an elegant room. One could also open only a balcony door that is there were no ventilation windows so at night draught was a drag. Number of plugs is insufficient either so do take a couple of electric tee sockets with you or ask their receptionists. Sound insulation is not perfect - guests above had fun and booze till midnight and we could distinctly hear not only them moving chairs but also cackling. Pain in the ... back.
But all these trifles do not mean that the place is not worth staying at. To the contrary!
Flatly recommended. You won't regret it.

Date of stay: September 2020
    • Value
    • Location
    • Service
Thank Sergey K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Загородный Клуб Терийоки, Другое at Terijoki Hotel & SPA, responded to this reviewResponded 27 September 2020

Dear Sergey! We would like to thank you for such a detailed, we will not be afraid of this word "competent" review on its content, on the description of positive and not very positive points. Despite all the shortcomings, you gave us the maximum rating - it's very nice! Thanks! Our entire team works every day to ensure that our guests stay with us in a great mood and good spirit. We are very glad that you were satisfied! Thank you for your time in writing detailed comments - this is very important to us. And also thank you very much for paying attention to our special events such as the quest and the pajama breakfasts. You are always welcome, we are already waiting for you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2020

We stayed at Terijoki Hotel for 6 nights. One of the best hotels I have even been to! The food is delicious (specially breakfast and sushi dishes, which are served on weekends). Customer service is top notch. Everyone from the front desk, housekeeping and kitchen staff were very friendly and accommodating. The room was cleaned daily (bed sheets and towels changed every day). We had a bouquet of flowers in the room, however we did not have a vase for it and we put it in the bottle of water. While cleaning the room, housekeeping staff brought a nice vase and put the bouquet in it. Such a nice touch!
We had a room that was facing the water. The view was breathtaking! Also had the best sleep on the comfortable bed.
On the last day I had a massage, which was a great experience. The massage therapist is so professional and definitely knows how to perform his job the best he can.
Overall we had a blast and hopefully we will come back soon! Thank you everyone who works at Terijoki Hotel!

Date of stay: June 2020
    • Value
    • Location
    • Service
Thank Anna A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 April 2018 via mobile

It was our second stay here - again we came for a relaxing weekend on April (previous one was a month ago). What was our surprise that in the room we were welcomed with a bottle of wine and eggs and Russian easter pie. It turned out we came on Easter eve. SPA was great, as well as the breakfast. On breakfast you can take salmon and a white wine/champagne.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Natalia V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TerijokiClub, Менеджер по связям с общественностью at Terijoki Hotel & SPA, responded to this reviewResponded 11 April 2018

Dear Natalia!
Thank you for your review and such a high score. We'll be glad to see you in our hotel once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017

This modern hotel is located in about an hour drive from St. Petersburg. You can also get there by taking a local train from the Finlyandsky Railway Station plus a short taxi ride. The hotel is facing a small harbor and a beach and is also adjacent to a park complex.

The lobby is cozy and check-in process was fast and welcoming. My Comfort room was large and faced the Golf. The room was modern, comfortable and had a small balcony. The bathroom was somewhat basic but functional and had all of the amenities. The service in the hotel was very good. The hotel has a nice spa and both indoor and outdoor pools. The breakfast buffet had a good number of local choices and the area has a lovely view of the golf. Their second restaurant is in a separate building just outside. The restaurant is very good, offers local and international delicacies for dinner and pleasant environment. Overall this hotel is a solid choice for leisure stays in the area.

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Road-Capt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TerijokiClub, Менеджер по связям с общественностью at Terijoki Hotel & SPA, responded to this reviewResponded 3 May 2017

Dear Guest!
Thank you for your review! We are very glad to know that you're satisfied with your stay in our hotel! We'll be glad to see you once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2016

It has been a birthday surprise for my husband, which he ended up to like so much we are returning for our wedding anniversary there.
We have spent overnight there in the middle of working week, so there were really just a few other guests. There were only couple of other tables occupied in the restaurant, which made the dinner even more intimate.
the food was delicious and various.
breakfast menu is much better than in many other buffet breakfast offers.
We have chosen the standard room, overlooking the forest and the hotel pool. The room is really cozy, marine landscapes are everywhere.
Pool is for free each morning for the hotel guests, and there were just the two of us in the morning time, before breakfast
In general, we liked it so muc, we are looking forward to our next weekend there

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Mikulka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews