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Overview
Holiday Rental House -
4 Bedrooms, 3 Bathrooms, Sleeps 7
Newton Reigny, Penrith, Eden District, Lake District, Cumbria, England

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Carolineg...
Ormskirk, United Kingdom
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Could have been perfect!! ”
Reviewed 15 August 2018 for a stay in August 2018
1
person found this review helpful

Stayed with 4 girlfriends for a 50th birthday.
Not far from Penrith, Lovely picturesque village. Great views.
There's a well stocked kitchen,
Large dining area, the bedrooms were clean & beds comfortable.
Lovely big garden, great place for kids to run around in.
Hot tub is fabulous, clean & well maintained.

However there were some issues that spoilt our holiday.
No external aerial for TV. an inadequate indoor one that we couldn't get a signal on all weekend!! Despite a phone call to owners a difficult conversation due to very bad phone signal! Asked if someone could come out & sort this. No one arrived at all. So a basic TV was not available. The WIFI was non existent! The Hub stated could not be found! & I tried every room! There's a blue ray player but the remote left would not work in the TV to get to correct channel. changed batteries (our own) still didn't work. Unable to use that also.
Bulbs were missing from 2 lamps looked for spares as stated in welcome folder none were found! We swapped one from lounge area.

The small toilet on ground floor had a sink on top of cistern this was full of water on arrival so unable to wash your hands in this bathroom.

Old bar of soap, a soggy tissue & 2 disposable razers found on shelf in large shower on the first floor.

Upon arrival we checked out the Hot Tub thankfully this worked great. Sadly we had to clean up the patio area. The previous occupants had left a few items of wet clothes, cans, & rubbish littered around! (Unbelievable how people leave property) however this should have been picked up by the cleaners. They must not have gone outside at all! Chairs all array table not cleaned. Extremely disappointed with this & find that totally unacceptable.
Such a shame as the location is perfect, barn a great size.
reported to sykes when I returned .
Owners need to visit this property for themselves as I do blame the quality of the cleaners! for most of it.
My advice to owners ... invest in a good broadband & get an outdoor aerial fitted....
Our saving grace... The local pub The Sun inn a few minutes walk away! Fabulous. Worth a visit & a great restaurant.
Lowther Castle 15 minute drive away also worth a visit.
There's a Morrisons & shopping area 10 min drive away too.

Date of stay: August 2018
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2 guests
Adults2
Children0
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