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All reviews patio bar hollywood mirage steep hill bella roma time share los cristianos welcome pack courtesy bus sales people master bedroom beverly hill rci exchange pool area taxis are cheap duplex apartment lovely resort great holiday
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Reviewed 20 November 2016

My Husband and myself stayed here with our twin 18 year old girls, Lovely and clean staff always ready to help, even when the cooker blows on the first night and leaves you in darkness for a few hours while they try and fix it!! That was the only blip! Apart from the timeshare company "KEYS CONCIERGE" at the end of the day its time share I use to work for the same company!! Avoid them and DO NOT SIGN!!!! It does not add up at all, they want money for points but you can get a all inclusive holiday for a week for less than the same price of the deposit they want and you get nothing for that deposit! please don't be fooled!!!!!!!!!!!!! and this is coming from an ex employee!!
Apart from that its a lovely place to stay as long as your ok walking with hills, I did not like the constant noise of sale staff around the pool, it was either fashion shows and sales or skin care and sales!! I do not pay that much for sale presser on my holidays! ssshhhh no more please I just pay for peace without the rubbish!!

Room Tip: OK if your looking to buy Timeshare!!!!!!!!!!!!!!!!
  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank victoriasearston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

I would like to thank Paco and his team for ensuring we had the best possible stay at his hotel .We had a reception meeting with him and Nirah and they presented themselves and their company very weel showing tue custome care and attention to detail.All staff we had dealings with had obviously bought into the value of good customer service .In particular the regular pool attendant was very good knowing his customers and supporting them with towels adjusting sun shades and giving advice on the sun .the curtsey bus was regular and well used by us and clients We will be back

Room Tip: inform management of your requirements and they will plan to meet your requests
  • Stayed: November 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank mclaughlan01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2016

Friendly staff clean room two bathrooms in a one bedroom apartment bedding and towels changed very regularly.Nice and very clean pool. area They also provided pool towels. Not much of an evening but the Holliwood mirrarge has entertainment. We found some lovely restaurant s near by. all in all sorry to be leaving
Only down side very pushy reps selling apartment s ect

Room Tip: 508 was very nice and also quiet
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kathleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2016

We stayed here for a week for a timeshare (they call it investment) introduction & had a great time. As others have pointed it the resort is well maintained & we was very happy with our apartment overlooking the pool, I already miss not having a cup of tea or a glass of wine on the balcony. Food was good for breakfast & dinner at the Beverley Hills Club plenty of choice & was nice to get away from cooking & washing up. Had a lovely BBQ & Flameco show which was amazing & only 18,euros each. We took the courtesy bus to Los Cristianos twice & was well worth doing. W also had a free half day trip to a Canarian Bedding Company that sells merino wool bedding & if you have the chance to go then please do as it is well worth going to. We will return to Tenerife in the future as it's only a 4 hour plane journey, the weather is lovely & not humid, best of all no Mosquitos.

Room Tip: All the rooms looked the same.
  • Stayed: October 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Janis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2016 via mobile

Just stayed here for one week. Had a lovely two bedroom two storey apartment. It was clean , tidy and a great position. Resort is up a steep hill and my parents used the free bus which was always on time. Staff very friendly and pool area very clean. Great bars and restaurants near by which were all super. Great entertainment in Hollywood Mirage or any local bar just down the hill. Would recommend and return.

Stayed: October 2016
Thank aunt73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn E, Guest Services at Beverly Hills Heights, responded to this reviewResponded 17 October 2016

Hi Aunt73,

Thank you for taking the time to leave us a review, we're delighted to hear you enjoyed the resort and hope to welcome you back very soon!

Kind regards,

Beverly Hills Heights

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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