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Reviewed 17 July 2018

We have just returned from spending a week (our 8th visit) at the newly named Salobre hotel resort and serenity. I can honestly say that nothing has changed since the hotel left the Sheraton group. The staff are just as attentive to the guests needs and always go that extra mile to help if they can. We were given the room of our choice,with views over the golf course and they were able to accommodate our late check out request until 6pm.
The courtesy shuttle service is very reliable and makes getting to the coast a very easy and comfortable 20 minute journey. On one occasion we took the last shuttle at 6pm to eat out and took a taxi back for 30 euros. You get the best of both worlds, as you have the serenity of the hotel and its luxurious surroundings and facilities but are never far away from Meloneras where there are lots of shops, (including designer ones) and very good choice of cafes and restaurants and of course, not forgetting the beach and salobre beach house.
We will certainly return!

Room Tip: best views over golf course of floors 4 upwards. Families may like the option of a terrace walking straight onto the pool side on floor 7
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank marieb592016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director de Relaciones Públicas at Salobre Hotel Resort & Serenity, responded to this reviewResponded 18 July 2018

Dear Mrs. marieb592016,



First of all I would like to thank you for choosing our resort for your holidays.


We are delighted to learn that you had a fantastic holiday with us and enjoyed all our facilities and services. Your positive comments, especially about our staff will encourage us to keep on in our continuing effort to improve our services.


Thank you very much for such an amazing review of your stay with us.

We do hope to welcome you back to the hotel Salobre very soon.

With warm regards,


Tanja Fidelius
Equipo Relaciones Públicas Salobre Hotel Resort & Serenity*****

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Reviewed 16 July 2018

I recently stayed at the resort for 7 days, staying in room 839 and I have to say it was one of the best, relaxing hotels I have visited.

Being a seasoned traveller and a SPG member, I am lucky enough to have received luxury service in other hotels, so I am able to define what true, luxury service means. From my private pick up at LPA airport, to my stay at the Salobre, to being dropped off for my flight home, I felt cared for, acknowledge, respected and welcomed. Your hotel, the food, the team and surrounding area all exceeded my expectations. THANK YOU!

I highly recommend this resort to anyone who is looking for peace and relaxation. I have booked to visit again towards the end of this year and booked the Presidential suite for June 2019.

A special thanks to Antonio (General Manager) and Luz (Front Office Manager) for their professionalism and luxury service culture.

Room Tip: Rooms on high floors with balcony view are the best. Rooms with a private terrace are delightful, however the view is restricted
  • Stayed: June 2018, travelled solo
    • Value
    • Rooms
    • Service
Thank chelsea595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director de Relaciones Públicas at Salobre Hotel Resort & Serenity, responded to this reviewResponded 16 July 2018

Dear chelsea595,

Thank you for posting this fabulous score about your recent stay at Salobre Hotel Resort & Serenity!

It is always a pleasure to receive such positive comments. This is our best award, your satisfaction.

Your words towards the staff and specially to Antonio and Luz will be forwarded.

We are really looking forward to welcoming you back, this time at the Presidential Suite!

With our best wishes,

Rocío Sanz
Equipo Relaciones Públicas Salobre Hotel Resort & Serenity*****

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Reviewed 15 July 2018

A great hotel which has recently been taken over just as we arrived, they seem to have less staff after a few days so service changed slightly, still very helpful and courteous but had to look for staff at breakfast for a coffee. The facilities were good apart from the weekend when a great influx arrived and not enough sun beds. This is a superb hotel the only drawback we found was the soft drinks are very expensive and there is no entertainment in the evening so nothing to do after dinner which is a real shame.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank jomcm2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director de Relaciones Públicas at Salobre Hotel Resort & Serenity, responded to this reviewResponded 16 July 2018

Dear jomcm2018,

thank you very much for taking the time to write about your experience at Salobre Hotel Resort & Serenity and giving us the highest score possible!

We appreciate a lot your compliments regarding the staff and are happy to see that you enjoyed your days with us.

Regarding the peak times at the Restaurant, it can be possible depending on the affluence on a specific day, as we give our guests the freedom not to choose a shift for dinner or breakfast.

According to the entertainment, as per our new name indicates, our aim is to offer peace and tranquility (serenity). We offer live music at the evening is three days a week, and of course a lot of different sport & spirit activities.

We would be very happy to welcome you back soon!

Kind regards,

Rocío Sanz
Equipo Relaciones Públicas Salobre Hotel Resort & Serenity*****

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Reviewed 14 July 2018 via mobile

This is the perfect hotel for one of those 'getting away from it all' vacations.

Rooms are well appointed; clean and comfortable with quiet AC.

The staff, from reception, restaurant, bar, poolside, were, without exception, friendly and very helpful.

The food is good and there's lots of it, with different cuisines featured 7 days a week.

The hotel can feel a little busy, especially around peak times in the restaurant, but you'll always find a sun lounger in a good spot regardless of the time of day.

If I could offer one tip... and it's nothing to do with the hotel. A shared coach transfer takes 2 hours to/from the airport. It's a short 28 minute journey according to Google maps, but the coach spends ages dropping off/collecting other guests in Maspalomas. Ask the hotel to arrange for a private transfer... for a family of 4 with a full compliment of luggage, 69 Euros each way. It's worth it, believe me.

Stayed: July 2018, travelled with family
Thank IanKelly63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Practica at Salobre Hotel Resort & Serenity, responded to this reviewResponded 15 July 2018

Dear IanKelly63,

Thank you for the heart warming comments regarding your recent stay at Salobre Hotel Resort & Serenity. We are delighted to learn that you had a fantastic getaway with us and enjoyed all our facilities and services.
Your positive comments, especially about our staff and restaurant will encourage us to keep on in our continuing improvements and standards.

We take into account of course your suggestions.

We are hoping to look forward for your next visit.

Best Regards,

Julien Habr
Equipo Relaciones Públicas Salobre Hotel Resort & Serenity*****

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Reviewed 13 July 2018

Stayed here for a week beginning of July with friends. What an amazing , relaxing hotel. The hotel staff are fantastic, always very helpful and always smiling . They make this hotel what it is. The food was great , something for everyone, freshly cooked meat and fish . Rooms were comfortable and clean , best shower I ever had in Spain . Loved it . Plenty of sun beds , no need to go early and reserve one. The 11 th floor pool and sun bathing area is fantastic , views are amazing , so peaceful there. If you want a lively hotel this is not the place to go. We had a complimentary 3 hours in the spa, it was like getting into a bath, and so peaceful and relaxing . Again the staff were so amazing. I do feel they should have a bit more entertainment in the evenings. Some nights we were the only people in the bar after dinner, but when they had a couple of guys on guitars one evening , the bar was busy . Surely that's good for business, people spending money . Maybe have a quiet bar and one with a bit of music , also turn the television off in the bar when someone is entertaining you . My friends husband played golf and he loved it , they have been to this hotel 4 times , so that says it all really . They return every year. Overall this is one of the best hotels I have been too, keep doing what you are doing and you will always get great reviews .

Stayed: July 2018
1  Thank susan2903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director de Relaciones Públicas at Salobre Hotel Resort & Serenity, responded to this reviewResponded 13 July 2018

Dear susan2903,

Thank you for sharing your comments regarding your recent stay at Salobre Hotel Resort & Serenity. We are delighted to learn that you had a fantastic holiday with us and enjoyed all our facilities and services. Your positive comments, especially about our staff will encourage us to keep on in our continuing effort to improve our services.

We take into account of course your suggestions.

We do hope to welcome you back to the hotel soon.

With warm regards,

Rocío Sanz
Equipo Relaciones Públicas Salobre Hotel Resort & Serenity*****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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