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All reviews gaudi restaurant infinity pool privilege package privilege room privilege service privilege guests privilege area sea view buffet restaurant half board la choza ciao ciao lobby bar main restaurant chocolate fountain every evening breakfast and dinner
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Reviewed 5 April 2018 via mobile

Perfect! 4 night stay to celebrate a 40th birthday. Loved the tranquility, and adored the sun loungers! Blissful. Rooms clean and all with balconies, making the most of the beautiful island weather.
Left the resort a couple of times to stroll down the promenade and enjoyed some amazing paella lunch.
A lovely, relaxed, easy week.

Stayed: March 2018, travelled as a couple
1  Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 7 April 2018

Dear Kate M,

We are delighted to know that you have enjoyed such a special holidays with us. It´s an unforgettable day and we are so happy you decided to spend it here.
We just try to offer the best service possible and meet your expectations and we have achieved it! It´s a pleasure!

Thank you for your review and we look forward to welcoming you back to our hotel!

Kind regards,

Silvia Hoyos
Equipo Directivo H10 Playa Meloneras Palace****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

We stayed at the H10 Playa Meloneras Palace with our 3 children during our October break. We had 2 separated rooms on the first floor without a great view but very large. The pools are great and there is more than enough available sunbeams no matter what time you go to the pool. The food at the buffet is very good different every evening, and there is tables outside if you wish to enjoy an outdoor dinner.
We had a great holiday and kids enjoy the pool and tennis table as well as chess by the pool that keep them busy all day long.
The beach is not the best to be honest it has a lot of rocks and I didn't really like it but the hotel is great and I would recommend it.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank grillonLausanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 4 April 2018

Dear grillonLausanne,

Thank you so much for your review!

We are so glad to know that you enjoyed your time with us getting the most out of our facilities and gastronomy. All our services and facilities are thought in order you can relax and have fun at the same time.

It will be a pleasure for us to welcome you and your family again.

Kind regards,

Silvia Hoyos
Equipo Directivo H10 Playa Meloneras Palace*****.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Me and my husband spent 11 nights from March 18th and from arriving to leaving we enjoyed every minute.
As soon as the taxi dropped us off the concierge was out to collect our luggage.On checking in we were given a glass of bubbly,but there were other options: the holiday had started.Quick check in all information given in a very welcoming friendly manner.On walking into our room it was amazing the view was perfect sea view : part pool : and quiet and on the 7th floor everything we asked for !
We went to the buffet restaurant and sat outside which to us is what holidays are all about and the staff,food choice :show cooking :salads:deserts were excellent plenty of choice.We were on the privilege package all inclusive so we had a choice of wines which were all very good.Personally I would recommend that package because of the extras : Gaudi restaurant : Privilege sunbathing area and lounge with free drinks:personalised towels separate check in/out :best positioned rooms etc.
The Gaudi restaurant is well worth a visit waiter service varied menu and wine choice we had both breakfast and evening meal on a couple of occasions.Its nice to
mix with the buffet because of the choice and out side area.
The bedroom was very clean well equipped ,mini bar ,restocked daily tho only water was free on our basis but fine.The towels,bed change was done as needed and more than adequate.Our safe was free which was a bonus and easy to use.The whole site was extremely clean.
The staff were a credit to the hotel,friendly,helpful,and professional.
It was a pleasant change not to have to rush out at the crack of dawn to reserve a sunbed as this is forbidden and there's loads of sunbathing ares anyway what ever time of the day you go.
The entertainment could be better I.e Rod Stewart :Abba:Robbie Williams,:There's such a great entertainment area to take advantage of.
Can't comment on childrens club/entertainment as didn't use them but sounded good.
Pools,good infinity and family one
Booking for next March,would go before if time allowed and would recommend !!

Room Tip: Top floor for views
Stayed: March 2018, travelled as a couple
3  Thank wendy441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 3 April 2018

Dear wendy441,

We are delighted to learn your positive feedback about your stay. We would like to sincerely thank you for your very kind words regarding our services.

Your comments have been shared with our team which will motivate them to continue their efforts in providing our valuable customers with quality products and services.

We all look forward to welcoming you back very soon to the H10 Playa Meloneras Palace*****

Best regards,

Silvia Hoyos
Equipo Directivo H10 Playa Meloneras Palace*****.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

We love the position and space. However full this hotel it always has a feeling of tranquillity and beauy. A perfect position, glorious gardens, friendly helpful staff and fantastic food that is varied and high quality.

Room Tip: All rooms have a pleasant aspect. If you have walking issues ask to be near to a lift. The hotel covers a vast area, but all curves so no long corridors
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
2  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 31 March 2018

Dear John S,

We would like to thank you for taking the time to share your opinion and feelings on Tripadvisor after your recent stay at H10 Playa Meloneras Palace. Your comments are a big reward for all the staff to encourage them to keep working in the same direction.

We are more than happy to know that you could appreciate the quiet atmosphere, space and position that the hotel provides despite being full. We are grateful for your good remarks regarding our staff and food. The team in charge of the exceptional cuisine creates a varied and quality offer to satisfy the most demanding tastes. Our priority is to make all the holidays of our guests a perfect and memorable experience.

Thank you again for your review and it would be a pleasure to welcome you back in the near future.

Best regards,

Borja Garcia
Equipo Directivo H10 Playa Meloneras Palace *****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

Absolutely superb hotel and holiday . Accommodation was spotless and so comfortable .Food for breakfasts and Evening Meals was incredible in terms of choice and quality . Pool areas were always well presented and towels readily available . Facilities all round were excellent . All the Hotel staff were so friendly and helpful. Location was ideal right next to sea front with access to promenade walk to shopping centres and Bus Station etc.
We would thoroughly recommend this Hotel and can't wait to go back !

Room Tip: Sea view room with terrace
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank brianhedley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this reviewResponded 28 March 2018

Dear brianhedley,

first of all we would like to thank you for choosing our Hotel H10 Playa Meloneras Palace ****for your holidays in Gran Canaria and for taking some time to write this nice review.

Our top priority is to offer an exceptional service to all our guests and to provide them with a memorable holidays experience; hence it is very satisfying to read that this was your case.
Your review is not only very valuable for other travellers but also a wonderful feedback to share with the team.

It was a great pleasure to have you amongst our guests and we hope that we may welcome you again in the near future.

Best wishes,

Silvia Hoyos
Equipo Directivo H10 Playa Meloneras Palace*****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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