We reserved a comfort room, which looked nice on hotel website. However before arriving to hotel, I noticed that there's a rock band performing in the hotel during our stay, so we requested a quiet room. Stuff told they will move us to slightly smaller room with 10 EUR discount which sounded ok arrangement for us.
When arriving to room, we found it quite equal with hostel room or like time travel to 1980s budget hotel. There was no Unikulma beds, which website informs, paper walls that you can clearly hear your neighbour activities, like using toilet. TV remote controller was broken (as they was no phone in the room, I had to run from 5th floor to reception to get new batteries and 2nd time as an issue was not with batteries), no shower curtain in bathroom. To get extra pillow, had to wait until 10 pm when night shift housekeeping shift started. Service in the bar was slow although it was pretty empty as bar was mainly managed by trainee. When taking a morning shower, found out that shower gel was run out.
Breakfast was ok and breakfast room very nice.
As room was prepaid and had no keys, just PIN code, I tried to call to reception to check-out. Got automatic answer, that reception is busy, my call is registered and they will call me back soon. Still haven't got the call.