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V615ZUalexd

1

Reviewed 18 March 2020

Unbelievable Hotel in A Beautiful Setting

The Six Senses in Douro Valley was undoubtedly the highlight of our stay in Portugal. The property is stunning, the staff is very helpful and informed, the food is top notch (especially the breakfast), and the activities were all great. Our room was spacious and overlooked the surrounding vineyards - a unique view and setting. The hotel wine tasting was perfect as we got a good sense for the region before embarking on various visits to surrounding vineyards, which the hotel was easily able to arrange. Their ties to the local establishments are clear as we were always happily welcomed as guests of Six Senses. Overall, I think this is one of my favorite hotels in the world and will be a top travel recommendation from me going forward.

Date of stay: March 2020

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Dear V615ZUalexd,

Thank you! This was an amazing review! Thank you for your compliments for our hosts who are uncompromising in their delivery of spectacular service and who are passionate about creating a welcoming and authentic atmosphere for all our guests. We truly appreciate your kind and generous compliments of the exceptional cuisine and, that the details and aesthetic of our facilities provided an amazing escape.
I am happy we were able to exceed your expectations. I applaud you for taking advantage of the various experiences including the wine tastings. It is a delight to have provided the backdrop for the creation of so many unforgettable memories and we are thrilled to be considered one of your favorite hotels in the world.
We look forward to the pleasure of welcoming you back to our Six Senses Douro Valley very soon.

Regards,
Nick Y., GM

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RGE2012

Sacramento, California

14071

Reviewed 14 March 2020 via mobile

Beautiful property in Duoro Valley

Historic estate with views of river and vineyards. Large modern rooms with top amenities. The food is extraordinary! Staff were professional and helpful. Top choice for visits to poert and wine estates

Date of stay: March 2020

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Dear RGE2012

Thank you for your review of your experience at our Six Senses Resort in beautiful Douro Valley.

We truly appreciate your kind and generous compliments of the exceptional cuisine and, that the details and aesthetic of our facilities and the surrounding Douro Valley provided an amazing escape. I am so glad to hear that the service delivered by our team not only impressed you but exceeded your expectations It is a delight to have provided the backdrop for the creation of so many unforgettable memories and we are thrilled by your enthusiastic suggestions of the tours to wine and port estates for future travelers.

We look forward to the pleasure of welcoming you back to our Six Senses Douro Valley very soon.

Regards,
Nick Y., GM

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Geraint1976

Leeds, United Kingdom

2034

Reviewed 19 February 2020 via mobile

Excellent hotel - but local towns are grotty

We stayed as a couple for 2 nights in mid February. We had a Quinta Deluxe room with a balcony. The room was excellent and more like a suite. Photos attached. The staff was without exception friendly and helpful. We had dinner in the bar the first night (a Club sandwich type affair) and in the restaurant the second night (which was pricey - about EUR 150 for 2 people without wine - for 3 courses but which was of exceptional quality). The spa and indoor was also lovely.

My only constructive criticisms would be:

1. We knew this was a smart, expensive hotel and expected to pay high prices, but we did feel it was a bit more expensive than it should have been. A G&T was EUR15!

2. The hotel and grounds are immaculate, have lovely views over the vineyards, and there are riverside walks. HOWEVER, the local towns are run down and offer nothing to the tourist. So my advice would be to stay at this hotel if you simply want to relax, use the spa, eat fine food and drink port and not move outside of the hotel gates. But if you like to explore, there is nothing to be recommended in the vicinity.

Date of stay: February 2020

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Jorge007007

Brasilia, DF

321132

Reviewed 16 February 2020

great location in the Douro region

Close to wineries we wanted to visit. Luxury hotel, friendly staff, great food, nice bedrooms, great shower, very good environment... very expensive! Seems to be the most expensive in comparison to anywhere else in the Douro region. Should improve pillow style- too soft and uncomfortable - kept my head unleveled; fancy room automation but could be more friendly - controls a little confusing. A place to relax if you want to experiment hotels facilities.

Date of stay: February 2020

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Resort408298

1

Reviewed 9 February 2020 via mobile

Good but expensive!

Very well decorated and the staff were excellent.

However the prices for food and drink are extortionate in comparison to anywhere else in the Douro region which really impacted the experience and ultimately meant we couldn't properly enjoy the facilities. Also the bed was surprisingly uncomfortable for a hotel of this supposed quantity - I noticed that it was actually 2 single bedframes pushed together!

Date of stay: February 2020

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Richard,

Thank you very much for your visit and for taking the time to share your comments on TripAdvisor. We note with thanks that you enjoyed the hotel design and friendliness of the service.

We hope to welcome you back soon to try our new menus all based on organic food from our farm, and the best quality local and seasonal ingredient, and so you can try a different topper on our 100% organic hand made beds, usually providing a superlative sleep experience by supporting the spine no matter the sleep position.

Please feel free to contasct me personally should you chose to return, I would be happy to personally handle your reservation.

Kind regards,

Nick
General Manager

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