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The Residences at Victoria
Certificate of Excellence
Reviewed 6 February 2017

The Accomodation was very good, but the light switches were confusing. Initially the heating was poor and took a day to get the accomodation warm. The heated towel rails switch was hidden on the main board and took the house cleaner to pinpoint this out. Also the indoor pool water was cold and to shallow, but other than that well looked after. Golf - I thought the residences should have offered a better deal over and above the normal twilight offer which was still expensive.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank matthewpaulspencerg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this reviewResponded 10 February 2017

Dear Matthew,
We are very pleased to read that your recent experience at The Residences went well and that you enjoyed a great time.
Thank you for sharing your personal opinion regarding aspects you feel could be improved your feedback is very important to help us to improve our services on a daily basis.
We are very grateful for your kind words and very much look forward to welcome you back soon.
Diamantino Silvestre - The Residences at Victoria General Manager.

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77 - 81 of 697 reviews

Reviewed 5 February 2017

Very impressed with our 3 bedroom deluxe apartment. Difficult to fault.
Good temperature in every room which could be regulated. Very few other guests, therefore quiet - ideal. Excellent underground parking.
Had breakfast in the Victoria Hotel everyday.
If the price remains the same or similar, will be back next year.

  • Stayed: January 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank stuartwilliamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this reviewResponded 6 February 2017

Dear Stuart,
It is delightful to read such positive feedback regarding your experience at Tivoli Victoria.
I'm very happy to know that our services and facilities suited your needs so well, providing you an excellent experience.
On behalf of our Team thank you for your comments and we look forward to welcome you once again.
Diamantino Silvestre - The Residences at Tivoli Victoria General Manager.

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Reviewed 30 January 2017

This is my 2nd stay at the Residences first in June 2011 and you can tell the difference in 2011 every little need for my family was catered for with no complaints, but as this is low season I feel the staff was less attentive, the bed was less comfortable, also on arrival I was unhappy that there was no tea, coffee, milk, sugar avaliable until the next day and in that part there is no shops near to the Residences that would not have happened at the hight of Summer Season but otherwise I love the Residences holiday accommodation and would go back

  • Stayed: January 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank shazz2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this reviewResponded 5 February 2017

Dear Guest,
We are very pleased to read that your stay went well and that you enjoyed a peasant experience.
Thank you for sharing your personal opinion regarding aspects you feel could be improved your feedback is very important to help us to improve our services on a daily basis.
We are very grateful for your kind words and very much look forward to welcome you back soon.
Diamantino Silvestre - Tivoli Victoria & The Residneces at Tivoli Victoria General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2017

Very good Spacious Accommodation. staff very good cleaned every day with new towels
Just like the pictures
we have a hire car so not a problem getting to the marina which is about 5 minutes drive away
But they do put on a courtesy bus if you need it and give you a time table for returning
Would definitely return again

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kevin Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this reviewResponded 7 January 2017

Dear Kevin,
We are absolutely delighted to read that you thoroughly enjoyed your experience at The Residences and nothing fell short on your expectations.
Thank you for your wonderful review, we are really looking forward to welcome you on your next visit to Vilamoura.
Mário Custódio - Tivoli Victoria General Manager.

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Reviewed 2 January 2017 via mobile

The apartments are gorgeous . We staid in a 3 bedrooms apartment , it was an amazing experience . They are full equipped and 1 bathroom per bedroom. The staff is really really friendly and helpful . You can use all the facilities from the hotel and you have privet garage for parking. I will be back soon!!

Stayed: December 2016, travelled as a couple
1  Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this reviewResponded 3 January 2017

Dear Monica M,
We are very pleased to hear that you had a wonderful time at The Residences and were impressed with the overall facilities and services.
I'm also happy to read that you were particularly satisfied with the fact that you can enjoy the facilities of the Hotel. We are very grateful for your kind words and very much look forward to welcome you soon.
Mário Custódio -Tivoli Victoria & The Residences at Tivoli Victoria General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Residences at Victoria

Address: Avenida dos Descobrimentos no 7, Vilamoura, Quarteira 8125-309, Portugal
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 34 Speciality Lodging in Vilamoura
Price Range: €52 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residences at Victoria 5*
Number of rooms: 145
Official Description (provided by the hotel):
Next to the glamorous Tivoli Victoria and just 5 minutes from Vilamoura centre, "The Residences at Victoria Golf Club managed by Tivoli Hotels & Resorts", is the most recent and modern residential development in Vilamoura. With 145 two and three bedroomed apartments, it has everything you need for a great family holiday, combining the comfort of home with the exceptional service of a 5 star hotel. Perfectly integrated into the landscape and surrounded by gardens, among the many facilities offered by this development in Vilamoura in the Algarve are 3 swimming pools, a gymnasium, children's playground, 2 bars and 24 hour reception service. In addition to the development's own facilities, guests are also entitled to use the exclusive privileges and services of the Tivoli Victoria and Tivoli Marina Vilamoura. ... more   less 
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Also Known As:
The Residences At Victoria Clube De Golfe Hotel Vilamoura

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