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“Overnight Stop”
Review of Ibis Irun

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Ibis Irun
Ranked #2 of 6 Hotels in Irun
A TripAdvisor Member
Liphook
11
Reviewed 11 November 2011

This hotel is suited for an overnight stop as it is close to the autoroute. The staff are very helpful and the cost of the hotel is reasonable. The resturant in the hotel is very poor. The menu is limited and very expensive for the quality of food given. Having stayed in other Ibis hotels we are able to make a good comparison

  • Stayed: November 2011, travelled as a couple
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (835)
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154 - 158 of 835 reviews

Reviewed 7 November 2011

this is the third time we have stayed at this hotel and always found the staff to be friendly and helpful in every way. convenient location for us on our way from andalucia to calais for our trips home. dog friendly hotel that treat you the same as any other paying customer. still get lovely clean rooms even though we have dogs. this shows that the cleaning staff do such a good job. breakfast is always very good and as much as you can eat. evening meals are a little limited as they only have a grill and not a full kitchen but the food we have eaten in the past has always been freshly prepared and good quality. my only 'negative' is that there are not enough towels in the room. no hand towels! other than that, perfect. would recommend to other travellers.

Room Tip: stayed in different rooms - all good
  • Stayed: October 2011, travelled as a couple
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Thank sands3206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

Pretty convenient location and decent rate, good enough for traveling thru and you just need a bed and shower. It was packed when I was there, but I am pretty sure it had nothing to do with the service - a little cranky and not that interested in speaking English. Wouldn't stay here with kids.

  • Stayed: September 2011
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1  Thank MagnusRector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redha S, Directeur général at Ibis Irun, responded to this reviewResponded 31 October 2011

Dear Sir,

Thank you for taking the time to tell us about your experience at the Ibis Irun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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An Accor traveller
Nazare, Portugal
1
Reviewed 20 September 2011

  • Stayed: September 2011, travelled as a couple
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Redha S, Directeur général at Ibis Irun, responded to this reviewResponded 25 October 2011

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Reviewed 19 September 2011

We stayed here for 3 nights. We choose this hotel because we couldn’t find good and cheap accommodation in San Sebastian. There is a train station very close to the hotel and we could reach San Sebastian very easily. You can use this train station to get to the Renfe main station. There is a bus that can take you to Hondarribia…a nice little border town with a nice beach, facing Hendaye (France). We had a nice walk back to Irun (aprox. 45’). The room was nice and clean. We had a problem with the light in the bathroom , but it was fixed the next day.
There is no hair dryer in the room , but you can ask for it at the reception

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
1  Thank Elena_Eliza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redha S, Directeur général at Ibis Irun, responded to this reviewResponded 20 September 2011

Dear Sir,

Thank you for taking the time to tell us about your experience at the Ibis Irun.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We thank you once again for your comments and hope to see you during a future stay in the Basque Country.

We are looking forward to welcoming you soon.

Yours faithfully.

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Additional Information about Ibis Irun

Address: Avenida de Letxumborro, 77, 20305 Irun, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > Irun
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Irun
Price Range: €39 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ibis Irun 1*
Number of rooms: 76
Official Description (provided by the hotel):
The Ibis Irun hotel is located 1 km from the centre of Irun, close to San Sebastian airport (2.5 km), the railway station and Ficoba Exhibition Centre. The hotel has 76 air-conditioned rooms with Wifi Internet access, including 3 adapted for disabled persons. A restaurant, a bar, snacks available 24/24, a terrace and free private outdoor closed parking are at your disposal. You can book 1 meeting room (20 persons). Golf and tennis are very close by. ... more   less 
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