Perfect location if you're going on a Saimaa Kanal cruise. Stayed twice in the historical beautifully renovated old spa building which is on the lakeside. Nice very clean quiet rooms with comfortable beds, air conditioning and a coffee capsule machine. Bicycles for hire to explore the surrounds (the old fortress and harbour). Fantastic breakfast buffet that surely has something for every taste. All staff we encountered were friendly and happy, top marks going to Jani on reception. If we ever return to Lappeenranta this will be our hotel.

Stayed in the ”new” side of hotel and it’s very clean, nice rooms. Staff was friendly & easygoing but no so professional. It’s summertime, so maybe they were summerstaff. Breakfast was ordinary but plenty, hot and cold foods - plus waffles one can have selfcooking :)
Old Spa is so beautifuly renowated old building facing the lake.
Parking space is very(!) tiny and staff keeping their car there makes it more crouded, so I recommed only small cars here.
But otherwise a nice stay, maybe next time I try spa treatments too.

The room was of a generous size, was warm, and has a coffee machine where you can make complimentary teas or espresso. Wide choice of TV channels too.

I found the spa area to be quite nice personally, and would recommend the sauna.

Breakfast is a buffet with a bit of everything; the selection of foods where generally of good quality.

Would have liked the restaurant to have been open for dinner for more than a couple of days, but I guess the town and the hotel don't get busy enough to warrant it?

The town of Lappeenranta itself I found to be quite disappointing personally, but if you are visiting or stopping over then I'd highly recommend this hotel. *Please note that it is a nearly 20 minute walk from the station.