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2 - 7 of 172 reviews
Reviewed 7 August 2019

Perfect location if you're going on a Saimaa Kanal cruise. Stayed twice in the historical beautifully renovated old spa building which is on the lakeside. Nice very clean quiet rooms with comfortable beds, air conditioning and a coffee capsule machine. Bicycles for hire to explore the surrounds (the old fortress and harbour). Fantastic breakfast buffet that surely has something for every taste. All staff we encountered were friendly and happy, top marks going to Jani on reception. If we ever return to Lappeenranta this will be our hotel.

Room tip: Views of the lake in the old spa building.
Date of stay: July 2019
    • Location
    • Sleep Quality
    • Service
1  Thank HMK2310
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 July 2019 via mobile

Stayed in the ”new” side of hotel and it’s very clean, nice rooms. Staff was friendly & easygoing but no so professional. It’s summertime, so maybe they were summerstaff. Breakfast was ordinary but plenty, hot and cold foods - plus waffles one can have selfcooking :)
Old Spa is so beautifuly renowated old building facing the lake.
Parking space is very(!) tiny and staff keeping their car there makes it more crouded, so I recommed only small cars here.
But otherwise a nice stay, maybe next time I try spa treatments too.

Date of stay: July 2019
Trip type: Travelled with friends
Thank Jooppo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 April 2019

The room was of a generous size, was warm, and has a coffee machine where you can make complimentary teas or espresso. Wide choice of TV channels too.

I found the spa area to be quite nice personally, and would recommend the sauna.

Breakfast is a buffet with a bit of everything; the selection of foods where generally of good quality.

Would have liked the restaurant to have been open for dinner for more than a couple of days, but I guess the town and the hotel don't get busy enough to warrant it?

The town of Lappeenranta itself I found to be quite disappointing personally, but if you are visiting or stopping over then I'd highly recommend this hotel. *Please note that it is a nearly 20 minute walk from the station.

Date of stay: April 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank CtrlLeftAltRightDel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 August 2018

There are two separate buildings. There is the old SPA on the lake shore facing the marina and the passenger harbor. Some of the rooms have a beatiful lake view. And then there is the new SPA, where the SPA facilities are. As the old SPA house is located in front of the new one, the options are a street view, or a view to the parking place in the back of the building.
I stayed in the new SPA building, where the hotel reception is also located. The room was spacious, new, clean, tip top. The personnel at the reception and at the restaurant was very friendly and helpful.
The new building has a bistro, where the breakfast is served. Good, tasty breakfast. The speciality is Belgian Waffles. In the evenings the bistro serves dinner. There is a tasting menu, and á la carte. The food is very good.
I was there late in season, almost off-season, and the room price was almost a bargain.

Room tip: Only the old SPA has rooms with a beautiful lake view. But the SPA, sauna and the gym are located in the new building across the street.
Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank 52juhanip
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jani K, Asiakaspalvelujohtaja at Lappeenranta Spa, responded to this reviewResponded 27 August 2018

Hello Juhani,

Thanks for your feedback. It is nice to hear that the visit was positive in general. We really try to focus on customer service, and our AC menu is worth trying. Probably the best AC in town. We have a small kitchen with an artisan philosophy. Next time, try also our local microbrewery beers & ciders.

BR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

Overall the hotel was about a basic 3 star , the staff were nice when you found them , the rooms were ok but the beds were way too soft maybe too old but need to be changed hotel is a spa but we did not have time to check it out

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Terry P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jani K, Asiakaspalvelujohtaja at Lappeenranta Spa, responded to this reviewResponded 27 August 2018

Hi Terry,

Thanks for your feedback. We will check out the bed conditions,

BR

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